• Be the solution - take ownership, drive collaboration
• Be resourceful - strive for new wins every day
• Be honest - default to transparency
• Be respectful - treat others like you want to be treated

Key Responsibilities:

• Deliver accurate mutations for payroll processing, ensuring all employee data (e.g., salary changes, promotions, new hires, terminations) is up-to-date and seamlessly integrated with external payroll providers. Create a strong relationship with Finance to process payroll in the most efficient way possible.
• Manage pre-processing of payroll for multiple countries, acting as the key point of contact with external payroll providers (e.g., Justworks, Deel).
• Create and manage employment contracts, employee records, and HR documentation, ensuring accuracy, compliance, and confidentiality.
• Oversee absence management, tracking and managing sick leave, vacation days, and other time-off requests.
• Facilitate and improve pre-boarding, onboarding, and offboarding processes, ensuring new hires are set up for success and exits are managed smoothly and compliantly.
• Manage the end-to-end administration of visa processes and 30% tax rulings, ensuring compliance with regulations.

• Serve as the first point of contact for all employees and team leads on HR-related matters, including people policies, benefits, and employment changes.
• Advise managers on employee relations issues, including performance management, terminations, sick leave cases, and complaint investigations.
• Lead the management of sick leave cases, ensuring compliance with legal requirements, while supporting both the employee and manager during the process.
• Support the People Operations Manager in Compensation & Benefits projects.
  
  

• Continuously improve HR workflows, focusing on automation and system integration to optimize the employee lifecycle.
• Optimize our HiBob (and other systems: PEO + EORs) system to streamline operations and minimize manual tasks, ensuring data accuracy and process efficiency.
• Support strategic changes in HR processes by identifying areas for improvement and recommending scalable solutions.
  
  

• Collaborate with the People Operations Manager to design and update HR policies and procedures, ensuring they comply with local, state, and international regulations (e.g., EMEA labor laws).
• Ensure that all processes are legally compliant and up to date with applicable laws, including payroll, benefits, and employment documentation.
  
  

• Oversee payroll for global employees and contractors, ensuring accuracy and compliance.
• Collaborate with the Payroll Specialist to implement a unified payroll solution for all countries.
• Provide payroll and benefits reports for finance, and conduct payroll audits.
  
  

Key Initiatives:

• Build strong collaboration with Finance on the monthly payroll exercise.
• Collaborate with the People Operations Manager to design and implement HR policies that align with global compliance and business needs.
• Continuously improve HR workflows such as onboarding, offboarding, and employee data management, ensuring scalability and compliance.
• Contribute to automating and optimizing key HR processes, embodying the People Operations as a product team vision, to improve overall efficiency and employee experience.
  
  

• Extensive experience in People Operations, ideally within a global or distributed team.
• Familiarity with HR systems like HiBob, payroll systems like NMBRS, and EOR’s like Deel.
• Possess a strong understanding of payroll processes and knows how to build this collaboration with Finance.
• People Advisory – proven experience in supporting team leads with all people matters (leading sick cases, termination cases etc).
• Proven experience in managing all aspects of leave administration, including tracking and handling sick leave, vacation days, and other time-off requests.
• Strong organizational and problem-solving skills, with the ability to manage multiple priorities and provide HR guidance to managers.
• Detail-oriented, ensuring accuracy in employee records and payroll data.
• Experience in improving HR workflows and contributing to policy design.
• Excellent communication skills, with the ability to build strong relationships with employees and managers.
• Extensive experience with Dutch labor law (for EMEA).
  
  

• Proactive: Identifies inefficiencies and proactively drives improvements in HR systems and processes.
• Process-Oriented: Enjoys optimizing and improving HR workflows to make them scalable and efficient.
• Empathetic: Builds strong relationships with employees and managers, handling HR queries and issues with care.
• Detail-Focused: Ensures precision and accuracy in managing contracts, payroll, and compliance.

• Attractive compensation
• Unlimited Paid Time Off!
• 2 week cross-functional onboarding training program for all new colleagues.
• Annual team off site.
• Cycle to work Scheme
• Tuesday team lunches & after work social events.
• Amazing offices in the heart of Amsterdam - rooftop garden, right next to the Metro stop in ROKIN
• Hybrid working model - 3 days in the office and Work From Home for the remainder
• As a travel-related company, we have fantastic team retreats, two of our founders love surfing, so it's normally beside a great beach - it was Colombia for 2022
• The latest tech you need to be successful.