Job Objective

The Travel Consultant is responsible for assisting clients with their travel plans, including booking flights, hotels, visas, and coordinating various travel-related services. This role requires excellent customer service skills, attention to detail, and a passion for travel. The Travel Consultant will work closely with clients to ensure they have memorable and hassle-free travel experiences.

Job Description

• Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, tours, and other travel services.

• Provide expert advice and recommendations to clients based on their travel preferences, budgets, and objectives.

• Make reservations, issue tickets, and manage travel itineraries.

• Ensure clients have all necessary travel documents, including passports, visas, and travel insurance.

• Cross selling Wakanow products

• Address client inquiries, concerns, and requests promptly and professionally via phone, email, or in-person meetings.

• Keep clients informed of any changes or disruptions to their travel plans and assist with rebooking as needed.

• Promote travel packages, deals, and special offers to clients to maximize sales and revenue.

• Ensure compliance with all relevant travel regulations, company policies, and industry standards.