Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

- To coordinate across Trip.com group internal teams, including platform, content team, and product team, service team, marketing team in order to achieve account’s expectation and maximize performance. Map prospective accounts around organizational structure, people and existing technology
- To establish the relationship with key stake holders in the assigned accounts (Global Chains) Orchestrate discussions with senior execs around their business needs
- Be able to lead the accounts and drive mutual performance objective, annual target and milestone globally
- In addition to full account management including performance tracking, production optimization, conduct workshop and issue solving.
- Initiating, developing and managing mutually beneficial relationships with chains and all the other stakeholders
- Conduct quarterly performance review meeting with VP, SVP and C-level in global hotel chain team in different geographical areas to make sure the result in a positive financial contribution

- Skill to analyze the global chain partner in all different level from Global to regional and on the local to hotel level - Strong problem-solving skills with logical mindset
- Ability to demonstrate professional presentation
- Ability to adjust different communication methods depending on the stakeholders
- Strong knowledge of the travel industry and channel distribution
- Result and Data driven with strong analytical skills
- Hungry to success but humble
- Fluent in Excel, PowerPoint and any other related software to help day to day operations
- Fluent in English/Arabic speaking and writing

Behavioral Requirements:
- A desire to learn new things and improving yourself
- Integrity is fundamentally important to you
- You want to make a travel experience better for everyone
- You are naturally inspiring

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!