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Marketing Operations Manager

TravelPerk

TravelPerk

Marketing & Communications, Operations
Barcelona, Spain
Posted on Friday, June 28, 2024

About Us

We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.

Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support we’ve become the leading all-in-one travel management solution.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1200 people in 9 offices across Europe and North America. In 2022 we became a ‘unicorn’ and in 2024 we raised $104 million in additional investment, with a total valuation of $1.4 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to supercharge their corporate travel.

We are seeking a Marketing Operations Manager to join our Growth Marketing team. Reporting to the Senior Marketing Tech Operations Manager, you will collaborate closely with colleagues across the Revenue and Product organisations. You will help manage our marketing technology stack and drive scalable technology and process improvements that support the company’s growth by ultimately driving more leads to conversion.

What will you be doing?

  • Manage the day-to-day operations of our marketing technology stack, including Marketo, LeanData, and Chili Piper.
  • Supported the marketing team with campaign execution in Marketo and Salesforce, creating campaign assets, configuring tracking, importing lists, and building reports and dashboards for performance measurement.
  • Build global email nurture programs to help nurture top-of-funnel leads to conversion.
  • Create, document, and enable scalable process improvements that support the ongoing growth of the Sales and Marketing teams.
  • Help troubleshoot issues within our marketing technology stack, deep-diving into data and routing errors.
  • Maintain the marketing attribution model in Marketo, ensuring it’s up-to-date and accurate.

What you will need to succeed?

  • Solid experience in marketing automation/operations, ideally in a global B2B tech company
  • Expert experience with marketing automation tools, Marketo or similar (HubSpot, Eloqua, Pardot)
  • Strong understanding of Salesforce or other CRM platforms
  • Strong knowledge of email best practices, including consent laws (GDPR, CASL, CAN-SPAM)
  • Experience working cross-functionally to create processes for the Marketing and Sales teams
  • Knowledge of data and how to analyse it and share results to help the team improve campaigns and programs
  • Strong problem-solving and project management skills and great attention to detail
  • Ability to work independently, prioritise, and get things done
  • Experience with HTML/CSS is an asset

Our Benefits

  • 💰 Competitive compensation, including equity in the company;
  • 🌴 Generous vacation days so you can rest and recharge;
  • 💊 Health perks such as private healthcare or gym allowance, depending on location;
  • 🧩 "Flexible compensation plan" to help you diversify and increase the net salary;
  • 🥳 Unforgettable TravelPerk events, including travel to one of our hubs;
  • 💙 A mental health support tool for your well-being;
  • 📒 Exponential growth opportunities;
  • 🫶 VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice.
  • 🌎 "Work from anywhere" in the world allowance of 20 working days per year.
  • 📚 IRL English or Spanish Lessons are held in the Barcelona office.

How We Work & Values

Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Barcelona hub. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

We provide relocation assistance for specific roles. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.

TravelPerk is a global company with a diverse customer base—, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

You can check our values here and see our IRL approach in this video. We'll guide you through our culture and explain how it will underpin your success in this role.

Read more about our latest updates here.