Business Development Manager (North America)
Sales & Business Development · Full-time
United States · Remote
USD 70k-100k / year
Reports To: Milena Stancati, Head of Business Development
Travel: Approximately 40%, domestic and occasional international
Location: Remote (Must be USA based)
About Travel Collection Limited (TCL)
Travel Collection Limited (TCL) is a family of boutique Destination Management Companies (DMCs) crafting immersive, tailor-made journeys for discerning travelers. Each brand is run by local experts on the ground, and all share one standard of excellence.
Our story began with Experience Morocco, our affiliated sister brand, founded in 2013 after our founders organized a trip to Morocco for 85 Harvard Business School classmates. Today our portfolio spans 20+ countries:
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Authenticus Italy — Italy
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Unbox Spain & Portugal — Spain and Portugal
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Essentially French — France
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Crown Journey — United Kingdom
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Nostos Greece — Greece
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Sar Türkiye — Türkiye
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Truly Swahili — Kenya, Tanzania, Uganda and Rwanda
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Majlis Retreats — United Arab Emirates
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Oshinobi Travel — Japan
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Kembali Indonesia — Indonesia, Singapore and Malaysia
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Nira Thailand — Thailand
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Elura Australia — Australia
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Across Mexico — Mexico
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Vista Colombia — Colombia
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Awaken Peru — Peru
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Experience Morocco — Morocco
And we're growing fast: in 2025 our TCL brands planned nearly 700 trips, and in 2026 we'll welcome more than 5,000 guests on close to 1,400 trips, more than doubling in a single year.
Role Summary
The Business Development Manager drives revenue growth by expanding TCL's presence with U.S. travel advisors, agencies, host agencies and consortia. Reporting to Milena Stancati, Head of Business Development, you'll grow and maintain advisor relationships, run sales calls across the U.S. (not limited by region), help organize roadshows, host fam trips and represent TCL at industry events.
You'll do it with an AI-driven sales stack. Being tech-savvy and fluent with AI tools is essential in this role: you'll use HubSpot, Claude and similar tools every day to research prospects, prepare for meetings, draft follow-ups and report clearly on results, and you'll keep looking for ways to help the whole team work smarter.
This role suits a sales professional with 5+ years of experience in travel, hospitality or luxury sales who wants to grow into senior business development leadership inside a fast-scaling global DMC group.
You Are…
A natural relationship-builder who earns trust quickly and keeps it. You may already know the top travel advisors and agencies in your area by name, with relationships across consortia such as Virtuoso, Signature, Ensemble and Serandipians. If you don’t, you’ve built a loyal network somewhere else, such as luxury hospitality, high-end retail, private aviation, wealth management, events, or B2B partner sales, and you’re excited to do it again in travel. You’re confident walking into a room or hopping on a Zoom. You’re energized by networking, travel, and representing a brand you believe in. You work well independently and remotely, but you love being on the road and in front of partners. You’re tech-savvy, you already use AI to work faster and smarter, and you never let a follow-up slip.
Key Responsibilities
Business Development
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Execute TCL's business development strategy as part of a team-based approach to U.S. accounts, with no fixed territory
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Identify, qualify and win new travel agency, advisor, host agency and consortia relationships
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Grow existing accounts through regular outreach, follow-up and relationship management
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Hit revenue targets, advisor engagement and booking-conversion KPIs
Roadshows, Fams & Events
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Plan and run advisor roadshows, sales calls, lunch-and-learns and presentations, alongside the Business Development team and destination GMs
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Help plan and host familiarization (fam) trips: advisor selection, itinerary input with destination teams, on-trip hosting and post-fam conversion follow-up
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Represent TCL at trade shows, consortia conferences and industry events
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Own event logistics, lead capture and timely post-event follow-up
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Travel to support events and sales calls alongside teammates as needed
Advisor & Partner Engagement
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Be the day-to-day point of contact for travel advisors and agency partners
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Lead onboarding, destination education and training webinars for partners
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Coordinate with destination GMs and operations teams for a smooth handoff of confirmed business
Sales Systems & Reporting
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Keep all accounts, contacts, activities and opportunities current in HubSpot and Sheets
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Track outreach, meetings, leads, fam and conference attendees and conversions against KPIs and campaigns
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Use AI tools to research prospects, draft outreach, summarize meetings and build reports
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Suggest smarter ways to use our tools, from email sequences to simple automations, that save the team time
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Deliver regular reporting and market insights to the Director of Business Development
Marketing Collaboration
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Work with marketing on advisor campaigns, newsletters, social content and promotions
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Share field feedback to shape collateral, offers and destination content
Tools & Systems
You'll work daily in a modern, AI-forward sales stack, so strong comfort with technology is a must:
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HubSpot — CRM, pipeline, email sequences and campaign tracking
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AI tools — Claude and similar assistants for research, outreach drafts, meeting notes and reporting
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Google Workspace — Gmail, Docs, Sheets, Slides and Calendar
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Zoom — virtual advisor trainings and sales calls
Qualifications & Experience
Required
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5+ years in business development, sales or account management, with more seasoned candidates welcome. Travel or hospitality experience is a plus.
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Proven record of building travel advisor or B2B relationships and hitting revenue targets
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Experience planning or supporting industry roadshows, trade shows, FAMS
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Excellent verbal, written and presentation skills
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Self-motivated, organized and comfortable working remotely across many accounts
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Hands-on CRM experience (HubSpot preferred) and strong Google Workspace skills
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Tech-savvy and fluent with AI tools in your day-to-day work; you pick up new software quickly
Preferred
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Experience with luxury travel advisors, DMCs, tour operators or hotel sales
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Existing relationships with leading advisors and agencies in your area, and across U.S. consortia (Virtuoso, Signature, Ensemble, Serandipians, etc.)
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Familiarity with Compass
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First-hand travel experience in TCL destinations
Physical & Travel Requirements
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Travel domestically (and occasionally internationally) up to 40% of the time, including FAMS, roadshows, sales calls
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Lift and transport materials up to 35 lbs (trade show materials, collateral)
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Valid driver's license and passport
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Eligible to work in the United States
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Able to receive and store sales collateral in a home office
Compensation & Benefits
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Base salary: $70,000–$100,000 annually, depending on experience
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Bonus: performance-based, up to two months' base salary, tied to revenue and partner-growth goals
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Benefits stipend
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Travel expenses covered for business travel
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Keep the airline miles, hotel points, and elite status you earn on business travel
Why Join Travel Collection?
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Help build the U.S. advisor channel for a portfolio that more than doubled in a year: you'll shape how we grow, not just inherit a book
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Represent 16+ destination brands across 20+ countries, each run by local experts who deliver on what you promise
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See the world through our network: experience our destinations on FAMs, and plan personal trips across our DMCs at industry rates
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Work directly with Milena, TCL's senior leadership and destination GMs worldwide
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Clear growth path into senior business development, marketing or regional sales leadership
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A modern, AI-forward team where you own your work and your impact is visible
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Flexible, remote work