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Country General Manager

Travel Collection

Travel Collection

Administration, Sales & Business Development, Operations · Full-time, Contractor
Greece · Turkey · France · Thailand · Australia · Saudi Arabia · Colombia · Argentina · Peru · Vietnam · South Africa
USD 70k-100k / year
Posted on Sep 20, 2024

Who we are

The Travel Collection was born from the desire to showcase the beauty of a country and the uniqueness of its culture to travelers from around the world. From must-see sites to hidden gems, our philosophy is to showcase authenticity through personalized and unique experiences. Our detail-oriented approach and in-depth location knowledge, paired with our extensive network, allows us to deliver a truly unparalleled experience for our customers.

Travel Collection is in the business of changing perspectives. We create experiences that open minds and invite guests to build a lasting connection with our home. In this way travel can be more than tourism, it can be a unifying experience that makes the global feel a bit more local. Our mission is to help customers truly experience each country and leave with unique and lifelong memories.

About the role

As a General Manager, you’ll be responsible for launching a new country and fully owning the P&L and growth trajectory of the business. You’re excited to “zoom in” and “zoom out” on a daily basis to both execute and guide the strategy of the business.

You won’t start from scratch - you will be rolling out a playbook based on over a decade of experience by our co-founders who built the leading travel operator in Morocco from the ground up. We've since expanded our destinations into Italy, Spain, East Africa, United Kingdom, Japan, Mexico, Indonesia, and United Arab Emirates. We have a central team based in Dubai and Morocco in charge of delivering support functions (Marketing, Product, BD, Finance, HR) so that you can focus on building the sales and operations structure in your country.

  • Build the foundation
    • Execute using a tried and tested playbook for market entry
    • Design your own travel brand
    • Develop a strategic understanding of the local travel market including competitor landscape
    • Identify and prioritize relationships with key suppliers, partners, and leading experience providers
    • Track and monitor against a playbook of key performance indicators to drive focus and execution
  • Scale growth
    • Own our strategic partnerships - grow personal relationships with leading channels., suppliers, partners, and experience providers
    • Execute a playbook of channel activation developed by the group
    • Identify unlocks to create step-change growth in our business. Spot our biggest gaps to doubling growth and attack them with rigorous focus
    • See around corners. Chart the path for future growth within your country and build a plan for getting there - what sub-categories we’ll expand into and what we’ll do next
  • Leadership
    • As the country grows, hire and lead a team of strong sales and operations specialists
    • Be a steward of our product. Ensure that we’re meeting the needs of our customers while consistently achieving excellent customer service
    • Be a trusted member of the leadership team

Opportunity size

Travel and Tourism is roughly a $1 trillion dollar industry and travelers of all ages, resources, and experience are looking for more “authentic travel” — engaging and meaningful experiences as close to 'the real deal' as they can get.

Brian Chesky, founder of AirBnb, recently said “I think somebody could build a business the size of Airbnb just with experiences. We haven’t figured it out, maybe we will. I think somebody could build a hundred billion company just with experiences.”

Travel Collection’s mission is to bring authentic experiences to the world, through a tried and tested playbook, established through the growing success of the Moroccan, Italian, and French businesses.

Who you are

  • You are passionate about travel, whether with previous work experience or a seasoned traveler, you must be in love with what we do
  • You are comfortable operating as a team of 1 and will get in the weeds to produce results in a highly ambiguous environment. You are scrappy and no job is too small.
  • You have a track record of successfully managing and growing a business unit , organization, or product line
  • You are a world-class leader with experience hiring, managing, and developing a team
  • You are a strong strategic thinker and problem-solver, with the ability to make sound decisions under pressure
  • You have sound business acumen, including financial management, budgeting, and P&L responsibility
  • You have experience working in diverse cultural contexts with agility to adapt to different business environments

Requirements

  • 4-10 years of work experience with a demonstrated ability to lead and deliver complex projects
  • MBA from top tier school
  • Native of the country you are applying (or lived in country for 10+ years)
  • Full business proficiency of English and native country language (a third language is a plus)
  • A demonstrated curiosity in and passion for travel

What we offer

  • A one-of-a-kind entrepreneurial track with lower risk and higher upside due to our tried and tested playbook
  • A young, dynamic, fast-paced and fun environment
  • Competitive base salary
  • Ownership at the group level (via an employee share option scheme ‘ESOP’)
  • Ownership and development of your country PnL
  • Professional development opportunities across the group
Travel Collection is an equal opportunity employer.

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