The Hotels Network is an award-winning technology company providing innovative software (B2B SaaS) for the hospitality industry. Since day one, we've worked hard to bring together an awesome team with deep expertise in hospitality, product design and consumer marketing. United by the mission to help hotel brands increase direct bookings, we build pioneering technology that enables any hotel to optimize their guests’ booking experience and regain their fair share of online revenue. We believe in what we do. As do thousands of hotels around the globe.

Based at our headquarters in Barcelona as well as in other strategic locations around the globe, The Hotels Network team is made up of over 140 people from 35 different nationalities. To fuel our continued rapid growth, we are looking for a Senior SaaS Business/Data Analyst to join our team.

This is an extraordinary opportunity to join a very ambitious company at a point where your work will have immediate impact on its growth and results. And have fun doing it, too.

The role:

This position will be part of the operations team, reporting to its leader. The Hotels Network is looking for some to lead its operational and financial reporting capabilities. Using existing tools, infrastructure and processes we are looking to build up and create state of the art reporting for different stakeholders.
We are looking for someone with the ability to understand what the key business metrics are and how to design them so that they are useful for reporting, decision making and day-to-day management. Having previous experience in SaaS business (its KPIs, its processes…) is key.

Responsibilities:

• Data analysis : Skillfully gather and evaluate data, conduct and implement quantitative analyses with potentially incomplete data, and verify results to uncover inconsistencies or limitations. Define comprehensive functional requirements, create process flow diagrams, and develop business cases, including performing gap and impact analysis.
• Business insights: Grasp the business impacts of observations, interviews, and analyses. Coordinate and maintain the regular business activities related to reporting, including audit planning cycles and metric tracking.
• Communication: Prepare clear and well-structured written reports and deliver oral presentations of findings and recommendations in an effective and efficient manner.
• Problem structuring and solving: Pinpoint key issues, formulate hypotheses, and develop methodologies to validate or disprove them.
• Reporting to C-Level: generate valuable data reporting and business insights for C-Level members of the company.

Requirements:

• Proven experience on SaaS companies. Good understanding of SaaS Metrics.
• Good Knowledge of Microsoft Excel.
• Good understanding of SQL.
• Good understanding of Python.
• Proven experience integrating 3rd Party APIs.
• Processes modeling.
• Experience working with data warehouses, data governance, payments and treasury.
• Stakeholder analysis experience.
• Experience working with Sales and Finance Teams.

Tools We use:

• SalesForce: CRM and principal source of data for business.
• Retool: internal data visualization tool.
• Mosaic: Finance analytics platform.
• Tinybid: data repository.
• Databases: MySQL, Document DB and others.
• AI / LLMs: we use AI every day. If you use it (and we encourage you to do so) for the technical test you might face during the recruiting process for this position we want you to share the prompts you used and reasoning behind them.

Soft Skills:

• Being detail and result-oriented and capable of delivering a high level of accuracy.
• Analytical thinking and problem solving mindset.
• Self-starter, able to set goals.
• Proactive attitude and sense of initiative.
• Excellent communication skills.

We offer:

• International environment with over 35 nationalities.
• Hybrid role working from our office in Barcelona.
• Have a real impact on a fast-growing innovative technology company.
• Continuous internal and external training.
• Healthy work life balance with flexible working hours and a remote-friendly work policy.
• Free “puentes” (when Tuesday or Thursday is a bank holiday, THN will give Monday or Friday free).
• "Flexible compensation plan” with Ticket Restaurant, Ticket Transport, Medical Insurance and Bonus for Nursery.
• Access to your accrued salary before the end of the month with Payflow.
• Exclusive discounts at hotels all around the world.
• Competitive compensation.

*THN is a harassment-free, supportive and safe environment to ensure the healthiest and friendliest professional experience fostering diversity at all levels.