The Hotels Network is a company developing B2B SaaS software for the hospitality industry. We work hard to build the best possible team to help us continuously improve our product.

We offer pioneering technology that empowers our clients — hotels of all kinds from around the world — to exponentially grow their direct booking channel.

🚀 Recently, The Hotels Network joined forces with Lighthouse, the leading business intelligence platform for hospitality. This partnership will allow us to accelerate our growth, expand our value proposition, and continue innovating in the industry. It’s an exciting time to join the team!

We believe in what we do, and so do thousands of hotels around the globe!

To fuel our continued rapid growth, we are looking for a Collections Specialist to join our Finance&Accounting team based in Barcelona.

This is an extraordinary opportunity to join a very ambitious company at a point where your work will have immediate impact on its growth and results. And have fun doing it, too.

Responsibilities:

• Proactively follow up on accounts receivable.
• Contact clients via email and phone to manage overdue invoice payments.
• Negotiate payment plans or agreements when necessary, in accordance with company policy.
• Investigate and resolve invoice disputes with clients.
• Coordinate with other departments (Sales, Customer Success, Billing, Legal) to resolve issues delaying payment.
• Manage an assigned portfolio of clients, ensuring appropriate handling and timely follow-up.
• Regularly review and update client contact information and status in the system.
  

Requirements:

• 1-2 year experience of related work in Collections or Accounts Receivable.
• Degree in Accounting and Finance or a related field.
• High level of English is required. Other languages will be positively valued.

Soft Skills:

• Reliability and attention to detail.
• Strong communication skills (both oral and written) and experience in customer oriented roles.
• Problem-solving skills.
• Ability to work persistently and autonomously.
• Initiative and a drive to get things done.

We offer:

• International environment with over 35 nationalities.
• Nice office in the center of Barcelona.
• Have a real impact on a fast-growing innovative technology company.
• Continuous internal and external training.
• Healthy work life balance with flexible working hours and a remote-friendly work policy.
• Free “puentes” (when Tuesday or Thursday is a bank holiday, THN will give Monday or Friday free).