Partnerships Optimiser

Location: Leeds, UK

Contract: Permanent, Full-Time

Salary: Competitive depending on experience + bonus scheme

Includes: Travel to clients, Events & Meetings, Flexible Working hours.

Company Overview

Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions. Founded in 2016, the company has rapidly grown to serve over 400 business partners across 75+ countries with a presence in 12 global offices.

Protect Group offers a dynamic, AI-driven widget that integrates easily into online booking and sales platforms, providing customer-experience solutions and additional revenue services. This helps businesses boost customer satisfaction and ancillary revenue without significant upfront costs.

'Protect People’ are individuals bursting with talent, ambition, drive and loyalty. You will care passionately about what you do and will be able to play a part in the continued growth of a business that is disrupting global industries and major brands across the transportation, travel, hospitality, events and financial services sectors.

Role Summary

The Partnerships Optimiser will play a crucial role in maximizing the value of our partnerships by driving revenue growth and ensuring our partners are successful. This role requires a blend of analytical skills, a proactive mindset, and a strong ability to collaborate with internal and external stakeholders.

Key Responsibilities

• Collaborate with Partnerships Managers to identify and execute opportunities for growing partnership revenues.
• Develop and implement a Partnership Content Framework to ensure consistent partner optimization techniques, testing, and reporting.
• Work directly with partners and Partnerships Managers to understand partner challenges and propose effective solutions.
• Manage and prioritize a dynamic workload to meet key objectives.
• Collaborate closely with the Data Team to define data requirements and automate partner recommendations and rollout plans where possible.
• Use data to create compelling narratives that can be used to convince partners of suggested optimizations.
• Share key learnings and insights with the Partnerships Team and the wider Protect Group business.
• To build an Optimiser Library of vertical specific content optimise examples + case studies for partner facing training and trust building.

Required Skills and Attributes

• Analytical and detail-oriented.
• Excel Expert.
• Proactive and self-driven.
• Passionate about making a difference and contributing to business growth.
• Strong ability to use data to tell a persuasive story.
• Excellent communication and collaboration skills.
• Preference for statistical experience, SQL and Python experience

The Ideal Candidate Possesses the Following Attributes:

• Charismatic and empathic personality
• Strong relationship-building skills
• Commercially minded, strategic and forward thinker
• Strong analytical skills and insight driven
• Active listener with a natural curiosity and enquiring mind
• Strong negotiator who looks for the win/win in every situation
• Proactive action and results driven
• Takes responsibility and accountability for actions and outcomes
• Trustworthy – earns and deserves the trust of customers and colleagues
• Problem solver and solutions focused, willing to roll up their sleeves to get the job done
• Flexibility and willingness to travel
• Ideally have experience in the Travel, Ticketing, Transport, Accommodation, Hospitality, or Events industry.