Protect Group

Title: Data Scientist

Location: Leeds

Contract: Full time, Hybrid

Company Overview

Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through their innovative technology solutions.

Founded in 2016, the company has rapidly grown to serve over 400 business partners across 75+ countries with a presence in 12 global offices.

Protect Group offers a dynamic, AI-driven widget that integrates easily into online booking and sales platforms, providing customer-experience solutions and additional revenue services. This helps businesses boost customer satisfaction and ancillary revenue without significant upfront costs.

'Protect People’ are individuals bursting with talent, ambition, drive and loyalty. You will care passionately about what you do and will be able to play a part in the continued growth of a business that is disrupting global industries and major brands across the transportation, travel, hospitality, events and financial services sectors.

Job Overview

We are looking for an experienced Data Scientist to join a dynamic team of Protect People, who can take ownership of everything regarding data, the analysis and interpretation of data to identify opportunities and insights from our data sets.

This is an incredible opportunity for someone to really own and make their mark across a data and AI driven global technology brand.The industries which we work across and can be considered relevant experience include: Events, Travel, Hospitality, Transportation, Fin-tech, Insur-tech, Financial Services.

We would expect you to be a natural innovator with an entrepreneurial spirit and attention to detail, and who has a real hunger to deliver intelligent insights to our various teams within the business to achieve commercial objectives.

You will be responsible for owning your role and will work closely with our Head of Data and our Technology and Product team. As the Data Scientist, your insights and analyses will be instrumental in shaping our pricing & content strategies, engagement tactics and to help optimize our customer experiences. Your findings will empower our teams and direct our machine learning algorithms to make well-informed decisions that resonate with our online audience. Experience across the above industries or any disruptive technology brand would be advantageous but not essential as long as you have a strong work ethic and be always willing to learn.

Responsibilities & Delivery:

• Identify trends, patterns, and insights related to our consumers’ behaviours and pricing dynamics, from our vast online datasets.
• Collaborate closely with cross-functional teams to define product strategies that increase competitiveness and profitability.
• Develop models and algorithms to forecast demand and optimize pricing decisions.
• Craft visually compelling dashboards and reports that communicate statistical and empirical analytics on portfolio performance, customer behaviour, and process effectiveness.
• Act as a subject matter expert on data and fostering a culture of data-driven excellence.

Skills and Experience:

• Proven expertise in data analysis within an e-commerce or online business context.
• Commercially minded, thinking about ways to increase revenue & profitability.
• Proficiency in data manipulation tools (Python, Pandas, Spark, SQL) and data visualization tools (Apache Superset, Tableau, Power BI, ggplot2) and MS Excel.
• Grasp of pricing strategies, market dynamics, and consumer behaviour in the online space is a plus.
• Analytical mindset with a meticulous eye for detail.
• Exceptional communication skills to convey complex insights with clarity.
• You must be able to thrive in a fast-paced, and agile environment, capable of adapting to change and other duties with a positive can-do attitude.
• Creative, thinking outside the box to deliver innovative solutions to problems.
• Self-motivated, passionate, innovative and well organised.
• Fluent English is a requirement of the role.

How to Apply

If you live and breathe what you do and recognise yourself as a Protect Person then submit your latest CV and let us know what you can bring to Protect!