WHO WE ARE:

Plug and Play Tech Center is the largest global innovation platform and one of Silicon Valley’s most active early stage investors. We bring together the best start-ups and the world's largest corporations to create meaningful connections that help top companies innovate and meet their strategic goals. We are on a mission to bring the benefits of startup-focused open innovation to all four corners of the world.

Plug and Play has over 60 locations across the world and our corporate members include: The BNP Paribas, USAA, Visa, Nationwide, Aflac, Daimler, Ford, Nissan, BP, Johnson & Johnson, Roche, Pfizer, Walmart, Coca Cola, Adidas, and over 500 more.

Plug and Play’s corporate members utilize Plug and Play to identify the best startups to meet their challenges. Plug and Play’s proven investment track record includes Honey, Guardant Health, Owkin, Zama, BigID, Kustomer, Rappi, Flutterwave, Hippo, PayPal, Lending Club, Dropbox, and many more.

RESPONSABILITIES:

Contract Review and Invoice Processing

• Review new active contracts to ensure all billing and payment terms and conditions are correctly captured in IRES and Salesforce.
• Coordinate with the legal and sales departments to clarify contractual terms relevant to invoicing.
• Create draft invoices based on contract terms and approved pricing structures within the Company CRM (Salesforce)
• Issue final invoices in a timely and accurate manner, ensuring compliance with company policies and legal requirements.
• Monitor pending contracts or documents required for invoice issuance and actively follow up for resolution.
• Review deactivated contracts to ensure all invoices have been issued accordingly and, if applicable, ask for their re-activation.
• If applicable, submit invoices to customer
  

Accounts Receivable and Collections Management

• Track issued invoices to monitor payment status and identify overdue
• Follow up with customers and internal stakeholders on outstanding payments to ensure timely collection.
• Maintain and update accounts receivable ledgers accurately in
• Share regular reports such as: Aged receivables report and collection
• Escalate critical or long-outstanding receivables to appropriate internal teams (e.g., sales or legal) for intervention.
  

Cross-Departmental Coordination

• Serve as a liaison between the Sales, Legal, and Finance departments to ensure smooth execution of billing and collections processes.
• Coordinate with Sales to obtain customer-specific invoicing requirements, purchase orders, or approvals.
• Collaborate with the Legal team to resolve contract discrepancies or legal holds affecting invoice issuance or collections.
  

Process Improvement and Knowledge Management

• Serve as a liaison between the Sales, Legal, and Finance departments to ensure smooth execution of billing and collections processes.
• Coordinate with Sales to obtain customer-specific invoicing requirements, purchase orders, or approvals.
• Collaborate with the Legal team to resolve contract discrepancies or legal holds affecting invoice issuance or collections.

REQUIREMENTS

• Bachelor’s degree or vocational training in Business Administration, Finance, Accounting, or a related field.
  
• Minimum of 2 years of experience in a similar Sales Back Office, Billing, Customer Operations, or Administrative role.
• Experience reviewing contracts, issuing customer invoices, and maintaining accurate commercial and financial documentation.
• Familiarity with CRM systems, preferably Salesforce, is considered a strong plus.
• Basic understanding of accounting and financial principles, particularly related to invoicing and revenue processes.
• Experience working directly with clients and providing support in a professional and service-oriented manner.
• Excellent organizational skills and strong attention to detail.
• Strong interpersonal and communication skills, with the ability to coordinate effectively across internal teams and external stakeholders.
• Proactive mindset, problem-solving attitude, and ability to manage multiple priorities in a fast-paced environment.
• Bilingual level of English (written and spoken) is mandatory.
• Flexibility to adapt working hours in order to ensure overlap and coordination with US-based teams.
• Flexibility and availability to travel to the US as business needs require.
  

**All CVs must be submitted in English