Event Coordinator
Administration
United States · Remote
About the Role
To provide the highest possible level of assistance to the Events team overall. Develop relationships across all areas of Navan, sharing best in class market knowledge of Events. To support maximum revenue generation in all areas of Navan Events while mindful of Client’s return on investment.
What you'll do:
As a primary client liaison of the Events Department, you will further the vision and goals of Navan by providing outstanding support across the US.
- Support each Event Planner and their client contacts on multi-element, mid & large sized projects, to understand and meet program objectives/outcomes.
- To manage small meetings and events projects (10 – 15 guests)
- Embraces the position of often becoming a client's first point of contact
- Contact suitable venues by either telephone, email or external online sourcing platforms and check availability for all required facilities.
- Negotiate rates, terms, and conditions with the venue on the client’s behalf utilizing Navan Events or the client’s preferred venues to achieve the best rates and commission where applicable.
- Continually improve and update own product knowledge through targeted activities and attendance of familiarization trips, office presentations and site visits
- To ensure cancellations are managed in line with the company’s standards and procedures.
- To maximize all income opportunities by remaining actively aware of commission rates and preferred partners to secure enhanced negotiating levels wherever possible.
- Support the overall coordination and execution of an entire Event program from an operational perspective.
- Tracks baseline contract milestones under guidance to ensure timely processing.
- Owns meeting minutes and distribution
- Ensures all communication is structured professionally
- Identifies clients' measures of critical success factors for project.
- Understands the invoicing and reconciliation process ensuring projects are cash flow positive
- Strives for enhanced commission on all projects
- Able to identify and escalate opportunities for upselling
- Maintains thorough project documentation to ensure contract and documentation policy compliance (i.e., service level agreements - SLAs)
- Assisting with the creation and /or maintaining of PNR’s, and WEX cards, and commission tracking when needed
- Attend internal meetings where required, taking meeting minutes and following up on any outstanding actions.
- Training in R&M Internal Systems including support with delegate management for larger projects using Cvent Technology
- Travel/Onsite support when needed
What we're looking for:
- One to three years of Event planning experience preferred
- Professional oral and written communication skills required
- Listens effectively, clarifies, and qualifies client requests to understand their needs
- Proficient Google/MS Suites skills along with the technical aptitude to learn new technology
- Highly organized and able to manage competing tasks, meeting deadlines and accommodating changes
- Cvent knowledge preferred
- Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible
- An empathetic disposition with the ability to always maintain a professional attitude
- An independent thinker who can use available resources to troubleshoot issues and resolve customer inquiries
- Willing to compromise, respect others, and listen to the needs of their teammates
- Builds trust by actively seeking ways to help others
- Gives their best effort in every task or assignment
- Reliable and flexible with an openness to working part-time non-traditional shifts (early mornings, late evenings, and weekends)
About Navan
Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Culture of Excellence
Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.
Our Benefits
Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.
We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.
Workplace Policy
Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.
Equal Opportunity
Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Accommodations
Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.
If you need any assistance or accommodations due to a disability, you are welcome to email us at talent-accommodations@navan.com.
Candidate Privacy Notice and Use of AI
As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here.
Job Search Best Practices
We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".
*Applies to select locations.