Assistant F&B Service Manager (m/f/d)
Full-time
Munich, Germany
POSITION SUMMARY
Be empowered.
- Begin: Structured onboarding program and staff accommodation to support your start.
- Belong: Join a welcoming and diverse team representing many nationalities, with flat hierarchies and a wide range of expertise where colleagues support and learn from one another.
- Become: Benefit from a broad selection of internal and external training opportunities, individual development plans, excellent career progression prospects, and transfer opportunities within our sister hotels.
- Be connected: Enjoy numerous associate events and team-building activities that strengthen our sense of community.
- Be honored: Christmas and vacation bonuses, discounted parking, recognition awards, an Associate Referral Program, capital-forming benefits, discounted associate stays, and F&B discounts at more than 10,000 Marriott hotels worldwide.
- Be well: Access a variety of wellbeing and mental health initiatives, Serve 360 activities, healthy and delicious meals in our staff restaurant, complimentary fitness facilities, and numerous opportunities to engage in social responsibility projects.
Be you.
Create moments that matter.
As an Assistant F&B Service Manager, you will support the Director of Food & Beverage and the F&B Service Manager in the operational and administrative leadership of our service team, with primary responsibility for the evening shift.
Together, you will ensure the smooth operation of our restaurants, bars, and event spaces while delivering an exceptional guest experience.
Your Role
- Independently lead, motivate, and develop the service team
- Ensure professional and guest-focused service operations at all times
- Actively participate in daily operations and lead by example
- Onboard, train, and support new associates
- Assist with scheduling and vacation planning
- Monitor and maintain quality, hygiene, and service standards in accordance with HACCP guidelines
- Handle guest feedback professionally and resolve complaints effectively
- Support inventory processes and monitor cost control and product usage
- Work closely with the kitchen, banquet, front office, and other operational departments
- Contribute to sales initiatives and upselling activities
Be able.
- Proven experience in Food & Beverage service in a comparable position within the hospitality industry
- Passion for service excellence and a strong guest-oriented mindset
- Excellent organizational skills with the ability to coordinate multiple priorities successfully
- Proactive approach, strong team spirit, and a solution-oriented way of working
- Excellent written and spoken German and English language skills
Be connected.
Does this sound like you? We would love to get to know you!
If you have any questions, Sabine Lambrecht will be happy to assist you: sabine.lambrecht@marriott.com
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.