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HR Generalist



People & HR
Cambridge, MA, USA
Posted on Friday, May 31, 2024

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit

As an employee of KAYAK, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each others strengths and insights. Together, we're able to help people experience the world through dining and travel.

As an HR Generalist at KAYAK, you are a pivotal member of the People Team! This position will be responsible for providing consistent support throughout the employee journey for the global Engineering, Product, and Legal Teams. You will partner with colleagues and clients providing collaboration on projects and expert advice and direction to the business. You serve as a key resource, partnering with others to ensure seamless support for the organization.

This position is required to work in either our Cambridge or Concord, MA office at least 2 days/week.

In this role, you will:

  • Build trust-based relationships with employees to implement initiatives that drive the development objectives of KAYAK
  • Coach and advise managers on a variety of employee issues such as compensation, performance, management and leadership style, and compliance.
  • Proactively partner with colleagues across a distributed team to ensure an integrated approach to help scale the business
  • Ensure accuracy/compliance of employee data and files through regular review and audit
  • Ensure that exiting employees are managed appropriately including system notifications, conducting exit interviews, and performance improvement plans
  • Work as part of the wider P&C team to manage cyclical processes like engagement surveys, performance management and merit cycle processes
  • Provide expertise in development and execution, planning, and facilitation of employee growth and retention efforts
  • Focus on data driven decisions & recommendations to solve business challenges and assess the efficiency of people practices and programs
  • Contribute to an HR strategy that delivers business results while promoting employee advocacy
  • Proactively contribute to the P&C agenda and P&C function

Please apply if you have:

  • BA/BS degree or equivalent
  • Demonstrated experience working in an HR supporting role
  • Expert knowledge of current employment legislation and an ability to apply this knowledge to real life employee relations issues
  • Ability to build solid relationships with the managers, people team, cross-functional internal partners and external providers/vendors
  • A client service bias, meeting and anticipating client needs
  • Excellent organizational skills and attention to detail
  • Strong interpersonal, mediation, and conflict resolution skills
  • Strong analytical and problem-solving skills
  • Good judgment ensuring integrity, compliance, & confidentiality
  • Ability to work independently and be proactive in a high-performance organization
  • High degree of adaptability and flexibility to change
  • Understanding of or the ability to quickly learn our HRIS systems (Workday)
  • Proficient with Google Suite / Microsoft Office Suite

Benefits and Perks

  • 4 weeks paid vacation
  • Day off on your birthday
  • Generous retirement plans
  • Awesome health, dental and vision insurance plans
  • Flexible Spending Accounts
  • Headspace Subscription
  • No Meeting Fridays
  • Drinks, coffee, snacks, games etc.
  • Weekly catered lunches
  • Flexible hours
  • Regular team events/excursions
  • Universal Paid Parental leave

Diversity and Inclusion

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.