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Deputy General Counsel - HTS and Fintech

Hopper

Hopper

Legal
Remote · United States
Posted on Sunday, February 25, 2024
About the job
Hopper is seeking an experienced attorney to lead the legal function for its HTS (Hopper Technology Solutions) business. HTS is the business-to-business operation of Hopper, responsible for providing rewards travel sites for banks and consumer brands around the world, including Capital One Bank and Uber, and for powering the sale of Hopper’s award winning traveler-flexibility products (including Cancel for any Reason, Premium Disruption Assistance, and HTS Connect) on travel partner sites including Air Canada, among many other clients. The HTS business also includes responsibility for Hopper Money, supporting payments and wallet functionality for Hopper and HTS partners.
The Deputy General Counsel for the HTS and Fintech business will report to the group General Counsel, and be responsible for all legal issues arising in in connection with the business, including primarily, new business partner engagement, negotiation and contracting, compliance with consumer protection laws in each HTS partner implementation, protection of intellectual property, and other regulatory and tax issues arising in connection with the HTS and Fintech business in all global jurisdictions.
The Deputy General Counsel for the HTS and Fintech business will be expected to build a team sufficient to enable the business to continue to grow without restriction, and will work alongside Hopper’s Deputy General Counsel for Consumer and Travel Agency, who is responsible for the legal team managing Hopper’s consumer mobile app and website, and its relationships to airlines, hotels, and other travel industry providers.
The right attorney for the role will be a leader experience in working with product leads, business development leads, and other senior business partners to provide advice on complex contacting issues arising in connection with large scale white-label technology development and revenue sharing agreements, and complex consumer compliance and regulatory matters arising in connection with novel consumer travel booking and payment products. Hopper Legal is a small team of self-starters, each bringing intellectual curiosity and a willingness to dive deep on new and unfamiliar legal issues in foreign markets to remove blockers and facilitate the closing of new business deals. Although Hopper’s HTS business has a home base in Canada and significant operations in the U.S., HTS now operates globally with subsidiaries and affiliates in 38+ countries, and major commercial partnerships in countries including the U.K., France, Japan, Singapore, Malaysia, Australia, Hong Kong, Brazil, Mexico, Colombia, and many others.
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More about Hopper
At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.
The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.
While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a global travel agency and travel fintech provider that powers some of the world’s largest brands.
Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.
Here are just a few stats that demonstrate the company’s recent growth:
Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships.
Our fintech products – including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.
Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline.
Featured in Apple’s Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company’s Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers.
Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.
Come take off with us!