International Operations Associate - Spanish Speaking
Fora
About Fora
Fora is the modern travel agency, redefining what it means to be a travel advisor in today’s world. We’re a next-generation platform that provides a comprehensive, business-in-a-box solution—combining cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business. Whether you're a travel enthusiast or an experienced professional, Fora equips you with everything needed to launch and scale a successful travel advisory business, making it the ultimate way to align work with your lifestyle.
At the heart of Fora is our mission: to enable 100,000 entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that’s both profitable and aligned with their passions.
Our platform combines innovative technology with the human touch, offering:
- Best-in-class training programs to help agents develop expert knowledge, no matter their starting point.
- A powerful suite of tools for booking, client management, and marketing, ensuring agents can focus on delivering exceptional travel experiences.
- Access to an engaged community of fellow advisors, fostering collaboration, support, and shared learning.
- Exclusive partnerships with top travel brands, providing access to competitive rates, perks, and experiences that elevate advisors’ offerings.
Since our founding in 2021 by experienced travel entrepreneurs Henley Vazquez, Jake Peters, and Evan Frank, Fora has experienced rapid growth, expanding to a team of 130+ full-time employees based in downtown New York City. Earlier this year, we announced our $60 million Series B and C investment rounds, led by Thrive Capital and Insight Partners, with participation by previous investors including Forerunner and Heartcore Capital. This funding represents a vote of confidence in the enduring power of entrepreneurship, and secures our ability to build a category-defining travel brand. We have a vision for the future that leverages the best of humans and the best of technology to create the first truly unified platform for all travel needs - from staycation to the safari.
We're proud of the recognition we've received, including:
- LinkedIn’s Top Startups List 2024
- Fast Company’s Most Innovative Companies 2025 and 2023
- Built In 2025 Best Places to Work
- And several "top agency" awards from our fantastic partners including Virtuoso, IHG, Four Seasons, and more
Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally.
About The Role
As Fora expands its international footprint, we’re hiring an International Operations Associate to drive growth and operational excellence across new markets. This bilingual, tech-savvy, and AI-native individual will work at the intersection of strategy, sales, and operations.
Reporting directly to the GM of Fora Mexico, you’ll be a foundational member of the Business & International Operations team, shaping how Fora localizes its offerings and grows internationally—starting with Mexico and extending across Latin America.
In this high-ownership, high-impact role, you’ll have the autonomy to build and scale market-specific initiatives from day one. This role is an excellent opportunity for someone who excels at solving complex challenges, and is eager to contribute to a fast-growing startup redefining travel.
Key Responsibilities
- Sales & Advisor Growth
- Lead outbound and inbound sales initiatives to recruit new advisors
- Facilitate onboarding webinars, strategic follow-up, and sales calls with prospective advisors.
- Manage the HubSpot queue for LATAM and other regions — qualifying leads and converting them into active advisors.
- Own the advisor sales funnel: track and optimize conversion, improve retention, and refine sales workflows to scale efficiently.
- Support Infrastructure & Localization
- Design and implement operational systems to support a fast-growing advisor base, ensuring localized and scalable solutions.
- Build and manage localized support tools such as WhatsApp for Business and Intercom.
- Identify opportunities to automate support needs, reduce ticket volume, and boost self-service adoption.
- AI & Tech Enablement
- Lead the exploration and development of AI tools to streamline workflows and improve travel advisor-facing processes.
- Develop internal resources, tools, or scripts that improve internal team productivity across international operations.
- Cross-Functional Collaboration
- Partner with team members across Business Development, Support, Product, and Marketing to align market needs with strategic business goals.
- Serve as the voice of the international advisor, advocating for their needs across departments.
Requirements
- Fluency in Spanish and English with strong understanding of Latin American markets.
- Coursework or certifications in tech, data, or AI (e.g., computer science, data science, product systems).
- Track record of creative problem solving and execution.
- Strong communication skills and confidence facilitating webinars and presentations.
- Analytical mindset with the ability to improve processes through data-driven insights.
- Proficiency in AI tools (e.g., ChatGPT, Notion AI) and automation platforms.
- Proven entrepreneurial mindset: Adaptable, collaborative, and eager to learn.
- Based in NYC or willing to relocate.
Strongly Preferred:
- Familiarity with CRM and customer support platforms (e.g., HubSpot, Intercom, WhatsApp for Business).
- Public or portfolio-based examples of AI or automation projects.
- Prior experience in a startup, student venture, or international business setting.
- Experience working or studying in Latin American markets.
Compensation
Compensation range for this role is $80k + equity. Other benefits include:
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- Wellhub Memberships
- 401k plan with company match
- Commuter Benefits
- Supplemental Life Insurance
- Stock Options
This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views.
Our Values
We’re forging our own path
Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.
We’re stronger together
Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.
We believe in technology
We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.
We’re here to serve
We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.
We mean business
Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.
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WORK AUTHORIZATION
You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization.
EQUAL OPPORTUNITY
Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.