Day to day you will...

• Lead, coach, develop and grow a team of AI engineers and data scientists
• Own the end-to-end solution recommendation process for business challenges entering the AI intake and assessment pipeline
• Partner with AI Enablement, business analysts, architects and key stakeholders to define requirements and shape solutions
• Guide the team in determining when AI, machine learning, automation or deterministic approaches are the best fit
• Present solution recommendations and trade-offs to business leaders in clear, practical language
• Ensure AI solutions are production-ready with appropriate governance, monitoring and observability
• Manage AI risk considerations including privacy, security, model behaviour and vendor risk
• Drive measurable business outcomes through clear ROI and value-focused delivery
• Foster experimentation, innovation and continuous improvement while maintaining delivery priorities
• Stay across emerging AI technologies and share insights with the wider AI & Data team
• Provide technical leadership and guidance across AI engineering and data disciplines
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

You'll be perfect if you have...

• Experience leading technical teams in AI, machine learning, data science or data engineering environments
• Strong technical depth in AI and data engineering, with the ability to challenge design decisions and guide teams to the right outcomes
• Experience delivering AI solutions into production cloud environments
• Strong understanding of GenAI, machine learning, agentic AI approaches and their practical applications
• Experience with AI governance, responsible AI, security, privacy and risk management
• Proven ability to translate business challenges into high-value AI solutions
• Strong commercial acumen with a focus on measurable ROI and business outcomes
• Excellent stakeholder engagement and communication skills
• Experience with Microsoft Azure, Azure AI Foundry and Databricks highly regarded
• Tertiary qualification in a related field
• Relevant Azure, AI or Data Engineering certifications advantageous

What you will enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.

⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!

🧑‍💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

♀️Women in Leisure tech - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Irreverence. Ownership. Egalitarianism.