What you'll be doing...

• Convert inbound travel enquiries into confirmed Fly, Stay & Tour holiday bookings
• Build strong customer relationships and deliver exceptional service throughout the sales journey
• Identify customer needs and recommend tailored travel solutions that maximise sales opportunities
• Confidently overcome objections and close sales while achieving and exceeding individual targets
• Maintain accurate customer records and documentation with a high level of attention to detail
• Manage multiple enquiries and priorities in a fast-paced environment while maintaining quality standards
• Collaborate with colleagues and support teams to ensure a seamless customer experience
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Who you are...

A MUST:

• Previous travel industry sales experience with a proven track record of achieving and exceeding sales targets
• Strong sales and closing skills, including the ability to identify customer needs, influence decisions, and ask for the sale
• Passion for delivering exceptional customer service and creating memorable travel experiences
• Excellent verbal and written communication skills with the ability to build meaningful customer relationships
• High attention to detail and the ability to consistently produce accurate work
• Strong time management, organisational, and multitasking skills
• Demonstrated ability to thrive in a fast-paced environment while adapting to changing priorities
• Positive, solutions-focused mindset with strong accountability, problem-solving skills, and confidence using multiple systems and technology platforms

Your awesome extras...

📚 Ongoing skills development

🚀 Catapult your career across a network of brands and businesses in an evolving industry

✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

👩‍⚕️ Access to industry leading health and well - being programs and financial advisors

🌴 Set up shop in a swanky beachfront office in Broadbeach

💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

👐🏻 Take volunteer leave as part of giving back to the local community

Ready to Start Your Journey? If you’re excited to kickstart your career in the travel industry, we want to hear from you! Apply now and let’s embark on this adventure together!

Explore the world and make a difference—one customer at a time!

#LI-KP1#IGNT#LI-Onsite

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.