Role Highlights

We’re looking for a CT Operations Support Consultant (12 MONTHS CONTRACT) to join our Corporate Traveller team.

This role is responsible for managing invoicing and administrative processes related to Corporate Traveller bookings. You’ll play a key part in ensuring financial accuracy, mitigating risk, and supporting operational efficiency through timely and precise execution of invoicing, reporting, and supplier coordination.

What You’ll Do

• Ensure all transactions are recorded and invoiced within required turnaround times
• Flag any un-invoiced bookings (BSP, land, transfers) to reduce risk of write-offs
• Generate passive air, aggregator, and accommodation bookings
• Provide commentary on open hotel and car orders older than 30 days
• Clear daily open-air bookings within required timelines
• Ensure bill back vouchers and deployment IDs are correctly managed
• Obtain and manage supplier documentation for EFT payments
• Send and follow up on payment details with hotels
• Maintain accurate customer profiles and automation entries
• Support supplier deliverables and deadlines
• Assist with sending group documentation to customers and suppliers
• Handle general external calls where required
• Troubleshoot billback failures (e.g. card declines) and liaise with suppliers to resolve

What We’re Looking For

• Strong administrative and organisational skills with high attention to detail
• Ability to manage invoicing and financial processes accurately and timeously
• Problem-solving mindset, particularly in troubleshooting payment or billing issues
• Ability to work efficiently in a fast-paced, deadline-driven environment
• Strong communication skills for dealing with internal teams, customers, and suppliers

Preferred Qualifications / Skills

• 1+years of administration experience
• Matric (non-negotiable)
• Travel / Business Administration qualification
• Experience handling high volumes of tasks
• Experience with Amadeus (advantageous)
• Strong attention to detail and troubleshooting capability
• Experience working with deadline

Your Day‑to‑Day

• Manage invoicing workflows and ensure compliance with financial procedures
• Maintain accurate booking and payment records
• Monitor open orders and follow up on outstanding items
• Engage with suppliers and customers to resolve queries
• Support reporting requirements through accurate data capture
• Collaborate with internal CT teams and support functions