🔴 Role Highlights

We’re looking for a Corporate Debtors Controller to join Flight Centre Travel Group’s Transactional Finance team based at our Johannesburg Head Office.

This role is responsible for the effective management of the corporate debtors book, ensuring invoices, statements, payments, reconciliations, and queries are handled accurately, efficiently, and in line with company policies and controls. You’ll play a key role in managing debtors risk, maintaining strong customer relationships, and partnering closely with internal stakeholders across the business.

You’ll bring strong accounting knowledge, exceptional attention to detail, and a proactive approach to managing complex reconciliations, ageing accounts, and customer queries—helping to ensure financial integrity and customer satisfaction across our corporate portfolio.

🎯 What You’ll Do

• Manage the corporate debtors book in line with agreed policies, processes, and controls
• Ensure invoices, statements, EDI files, and supporting documentation are sent according to agreed customer terms
• Match and batch invoices, balance EDI files, and reconcile customer statements and credit card data
• Process and allocate payments accurately and timeously (within 24 hours, or sooner at month end)
• Manage open orders and provide regular reporting to clients and the business for accrual purposes
• Process and validate client refunds in line with internal procedures
• Perform VAT quality checks on client invoices
• Actively manage ageing accounts, follow up on overdue balances, and document credible commentary
• Review credit limits weekly and proactively manage risk exposure
• Resolve queries within SLA timelines to reduce write-off risk and improve customer experience
• Reconcile bank open items daily and ensure no unresolved entries at transfer
• Proactively identify and communicate risks on accounts
• Support audit queries (internal and external)
• Attend client meetings, assist with new client implementations, and provide timely feedback
• Deliver ad-hoc reporting and support the wider finance team as required

What We’re Looking For

• Diploma in Finance (minimum requirement)
• Minimum of 5 years’ experience as a Debtors Controller (preference for recent corporate customer experience)
• Strong understanding of bookkeeping, accounting, and accounts receivable principles
• Working knowledge of accounts payable processes and how transactions interlink
• Intermediate Excel skills (advanced skills will be advantageous)
• Strong system knowledge with the ability to prepare reports and presentations
• Excellent communication skills (written, verbal, telephonic, and email)
• Strong customer service focus with negotiation and relationship‑building capabilities
• Proven attention to detail, accuracy, and ability to meet strict deadlines
• Strong time management skills with the ability to prioritise multiple tasks
• Confidence in reconciling and resolving complex statements
• Protas system experience (advantageous)
• Legal knowledge relating to out‑of‑term accounts (advantageous

🔧 Preferred Qualifications / Skills

• Accounting qualification or related professional certification
• Corporate, professional services, or complex client portfolio experience
• Exposure to legal processes related to debt collection
• Strong analytical capability and continuous improvement mindset
• Ability to remain calm and effective under pressure
• Highly organised, structured, and reliable approach to work

📅 Your Day‑to‑Day

• Manage daily debtor activities including invoicing, allocations, reconciliations, and queries
• Monitor and follow up on ageing accounts and open orders
• Reconcile bank items and ensure accurate financial records
• Engage with internal stakeholders and external clients to resolve issues quickly
• Prepare reports and support audits when required
• Balance competing priorities, especially during month‑end periods
• Contribute to a high‑performing, service‑oriented finance team

❤️ What You Will Enjoy (Benefits)

• Inclusive, collaborative culture at Flight Centre Travel Group
• Opportunities to work within a globally recognised organisation
• Exposure to a broad range of corporate brands and stakeholders
• Ongoing learning and career development opportunities
• A fast‑paced environment that values accuracy, accountability, and teamwork
• A business that values sustainability, people, and giving back