Customer Service

Manila, Philippines

Philippines

Flight Centre Travel Group is one of the world’s largest travel companies with over 15,000 employees - what we call ‘Flighties’. With global headquarters in Brisbane, Australia, we have company-owned leisure and corporate travel businesses in over 25 countries including Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, Asia, and the UAE. Our corporate travel management brand FCM also boasts a network that extends to over 100 countries through company-owned businesses and independent licensees. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

Our values are simple, powerful, and they shape our behaviour across our entire network of brands and businesses. We have a set of three core values (Ownership, Egalitarianism, and Irreverence) that are lasting and unique to how we do things around here. They guide what our people do and drive our organisation forward.

We support our people the FCTG way; with opportunities to help you thrive, connect, give, move, and be rewarded. Our people have access to a suite of tangible, curated benefits to ensure holistic wellbeing – from mental and physical health to financial freedom.

We are not an overnight success story. Our success happened over many years of persistence and hard work by a lot of people. We opened our first leisure travel store in Sydney, Australia in 1982 and last year celebrated the big 4-0. Turning 40 is a big deal. It is an incredible achievement and a testament to our business model. Not only this, but it means we’ve been the catalyst for millions of incredible travel memories. This milestone is celebrated by all our people globally in acknowledgement of our Australian roots and the birth of a brand that became the catalyst for all of our success and brand diversification to follow.

Brisbane, Australia

Brisbane, QLD, Australia

Flight Centre Travel Group

Customer Service Excellence Manager

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Customer Service Excellence Manager