Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Merchandising Production Specialist

Introduction to the Team

We create and deliver tailored marketing strategies for Expedia Group’s brands, focusing on establishing strong connections and cohesive experiences for travelers and partners. We leverage our functional expertise and creative excellence to build trust and loyalty for our brands through innovative marketing approaches and technology.

We’re seeking an experienced Senior Merchandising Production Specialist to support and scale our onsite marketing efforts. The role requires strong customer engagement expertise, technical proficiency, and the ability to mentor junior team members while delivering high‑quality merchandising experiences across multiple markets.

In this role, you will:

• Lead the development and execution of complex promotions (flash sales, loyalty offers, gifting campaigns) across bespoke onsite and email landing pages for 10+ markets, ensuring the highest quality and attention to detail on internal tools.

• Maintain clear merchandising documentation, lead operational meetings, and mentor junior team members.

• Identify and implement improvements to merchandising processes and tooling to increase efficiency and ROI.

• Provide strategic campaign oversight, drive test‑and‑learn initiatives, support merchandising tool migrations, and serve as an SME to align communications with business goals.

• Ensure timely, accurate merchandising content delivery and manage performance against SLAs.

• Support issue triage, communicate with stakeholders, and drive mitigation strategies.

• Troubleshoot deployment issues and resolve production or capability queries with minimal guidance.

Experience and qualifications:

• Bachelor’s degree in marketing, business, or related field (or equivalent experience).

• 3+ years in customer engagement marketing or a related area.

• Experience with large‑scale promotional and content‑management tools.

• Strong problem‑solving ability and independence in resolving complex issues.

• Experience mentoring junior team members and influencing cross‑functional partners.

• Strong communication, collaboration, and stakeholder‑management skills.

• High technical proficiency in adapting to internal merchandising and marketing tools.

• Solid project‑management skills, including building schedules and managing timelines with minimal oversight.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.