Senior Software Development Engineer (QA lead)
Expedia
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to the Team:
How about Our Multi Channel Shopping Quality team is passionate and dedicated to delivering the best quality experience to our travelers ensuring they can discover, compare and book travel across Expedia Group's brands, helping them to explore the world, one journey at a time. We partner with product and engineering to ensure all aspects of the experience and supporting services and data are faultless.
We focus on innovation, efficiency, partnerships and consultancy, ensuring our partner teams have the right tools and strategy to ensure quality is at the front of everything with deliver. We leverage operational data and perform root cause analysis on issues to continuously improve our quality processes and tools, measuring and optimising with a single-minded purpose to deliver the best quality while reducing the friction to do so.
We embrace transparency, accountability and close collaboration ensuring quality is non-negotiable and the responsibility of all. We do all of this as a team, whether it is the Multi Channel Shopping Quality team, or the wider team including our partners, we ensure quality with purpose and we ensure quality together
In this role, you will:
Lead the design, implementation, and optimization of automated test frameworks and quality assurance processes for complex software systems.
Collaborate closely with engineering, product, and operations teams to deliver high-quality, scalable solutions across multiple domains.
Drive test strategy, coverage, and execution for critical services, APIs, and data models, ensuring robust end-to-end validation.
Mentor and guide engineers in best practices for quality engineering, test automation, and continuous integration.
Safely integrate and operate AI/ML‑enabled solutions that improve outcomes, with a focus on quality, reliability, and performance.
Foster a culture of operational excellence, leveraging data-driven insights to continuously enhance quality and delivery.
Collaborate with product, engineering, and operations to ensure release readiness and high product quality
Develop and maintain automated tests for APIs, UI, and backend services
Drive continuous improvement in CI/CD pipelines and test coverage
Analyze and report on quality metrics, identifying trends and areas for improvement
Lead root cause analysis and drive resolution of complex quality issues
Participate in cross-team initiatives to improve overall platform reliability and customer experience
Experience and Qualifications:
Minimum Qualifications:
Bachelor’s degree in Computer Science or a related technical field; or Equivalent related professional experience.
8+ years of relevant professional experience.
Proven experience designing and executing test strategies for complex software products and services.
Demonstrated expertise in automated testing frameworks, system design, API validation, and data modeling.
Deep expertise in test automation frameworks (Selenium, Cypress, Playwright, or similar)
Proven experience leading QA for large-scale, customer-facing platforms
Strong programming skills in at least one language (Java, Python, JavaScript, or similar)
Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.
Preferred Qualifications:
Experience leading quality engineering efforts for large-scale, distributed systems in a cloud environment.
Advanced knowledge of architecture, reliability engineering, and automated test design for multi-service or multi-domain platforms.
Strong record of driving operational improvements and implementing metrics-driven quality initiatives across teams.
Demonstrated ability to safely integrate and operate AI/ML-enabled testing solutions.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.