Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to the Team

Our Corporate Functions are made up of teams that support Expedia Group, including Employee Communications, Finance, Traveler and Partner Service Platform, Legal, People Team, Inclusion and Diversity, and Global Social Impact and Sustainability.

Corporate Services Procurement is part of Expedia Group's Corporate Functions, partnering with stakeholders across Finance, Legal, People Team, Real Estate & Workplace, Marketing, and Technology to source and manage the services that keep our business operating efficiently and compliantly. We focus on delivering value, risk management, and great supplier partnerships that enable our business to grow.

Make an Impact!

Global Procurement's Corporate Services team sits within Finance and is accountable for how Expedia Group sources and manages critical external services worldwide, including our global external workforce. As the Program Manager for the eTalent program, you will own and evolve Expedia Group's external workforce program in partnership with our MSP and VMS providers, ensuring we engage contingent talent in line with Expedia Group's External Workforce Policy while balancing cost, risk, and speed to value for the business. This is a high-visibility role, based in Seattle, that sits at the intersection of Finance, HR, Legal, and Technology and gives you the opportunity to shape how Expedia Group attracts, manages, and governs external talent globally.

In this role, you will:

• Lead Expedia's end-to-end contingent workforce program, owning strategy and operations across Managed Service Provider (MSP), Vendor Management System (VMS), and direct sourcing channels for agency workers and SOW/services suppliers
• Own the strategic relationship with MSP partner(s), including governance cadence, performance scorecards, issue escalation, and continuous-improvement initiatives focused on cost, quality, speed, and compliance
• Oversee configuration, optimization, and governance of VMS platform(s) (e.g., requisition workflows, approvals, rate cards, worker tracking, integrations, and reporting) to provide a single system of record for all non-employee labor and supplier SOWs
• Partner with Procurement and business stakeholders to design and maintain channel and supplier strategies (MSP supply base, direct sourcing, and in-program SOW vendors), including competitive rate-card management, supplier rationalization, and support of diversity and risk objectives
• Govern the end-to-end requisition-to-payment lifecycle for contingent workers and SOWs to ensure adherence to External Workforce Policy, worker-classification standards, and SOX/audit controls
• Develop and maintain program analytics and dashboards (e.g., spend, fill rate, time-to-fill, supplier performance, SOW budget compliance, savings) and use insights to recommend strategies to senior stakeholders
• Lead change management and stakeholder engagement with HR, Finance/AP, business sponsors, and technology teams to increase adoption of MSP/VMS/direct sourcing processes and eliminate off-program arrangements
• Lead or support RFPs and contract negotiations for MSP, VMS, direct sourcing, and SOW vendors, leveraging market benchmarks and industry-standard fee models to optimize total cost of ownership

Experience and Qualifications

Required:

• 8+ years of experience in procurement, category management, or contingent workforce/external talent program management within a large, matrixed, global organization
• Deep knowledge of external workforce programs and policy, including distinctions between staff augmentation and SOW/CSA models, worker classification, tenure/break-in-service rules, and background check requirements
• Hands-on experience managing MSP/VMS-based programs across multiple geographies, with a comprehensive understanding of how these tools and partners underpin scalable external workforce operations
• Proven track record of delivering savings and value through strategic sourcing, negotiation, and supplier performance management, ideally within services, labor, or professional services categories
• Comprehensive governance and risk management mindset, with experience applying corporate policies (Procurement Policy, External Workforce Policy, Code of Conduct) to real-world sourcing and workforce decisions
• Excellent stakeholder management and communication skills, with the ability to influence senior leaders, facilitate cross-functional decisions, and translate complex policy and data into clear, actionable guidance
• Bachelor's degree in Business, Finance, HR, Supply Chain, or related field; or equivalent related professional experience

Preferred:

• Advanced degree or professional certification in procurement, HR, or project/program management
• Program and/or people leadership experience, demonstrating the ability to lead through ambiguity, enable change across functions, and build or mentor teams
• Experience in technology or travel industry

The total cash range for this position in Seattle is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.