• United States - Washington - Seattle

• Technology

• Full-Time Regular

• 08/27/2025

• ID # R-97551-3

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Principal/Director- Business Continuity, Disaster Recovery, and Resilience

Introduction to the team

Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

Expedia Group’s Information Security and IT team powers the core infrastructure, resilience, and security foundations that keep our global travel platform running. We ensure our travelers, partners, and employees experience seamless, secure, and reliable technology every day. The Principal/Director of Business Continuity, Disaster Recovery, and Resilience will be a senior leader shaping how Expedia Group protects its operations and travelers against disruption. You will guide the transformation of enterprise-wide BCDR programs across technology, cyber, workforce, facilities, and third-party domains. Your expertise will drive audit readiness (ISO 22301, NIST 800-34, SOC2), operational resilience, and real-world crisis preparedness. This is a unique opportunity to build a resiliency-first culture at one of the world’s largest travel platforms.

In this role, you will:

• Lead enterprise-wide BCDR transformation across all critical domains: technology, cyber, workforce, real estate, facility, and third-party

• Design and implement business continuity frameworks and testing strategies aligned to ISO 22301, NIST, SOC2, and regulatory requirements

• Serve as single-threaded owner for operational resilience, including governance, playbooks, testing cadence, and program KPIs

• Partner with engineering, platform, and security teams to embed resilience by design, including immutable backup validation and CI/CD integration

• Govern and execute business continuity, disaster recovery, and crisis response plans, running tabletop and live disaster simulations with Security, IT, Facilities, HR, and Legal

• Conduct risk assessments, business impact analyses (BIA), and dependency mapping across applications, infrastructure, and operations to establish accountability across mission-critical apps

• Advise senior leadership on major incident preparedness, cyber-resilience, and compliance readiness

Minimum Qualifications:

• You have 15+ years of experience in Business Continuity, Disaster Recovery, Operational Resilience, or related discipline

• You have proven success building and leading enterprise-wide BCDR programs in large-scale, real-time environments (preferably eCommerce)

• You have deep technical knowledge of distributed system architectures, backup/restore mechanisms, dependency mapping, and recovery testing

• You bring experience across technical and non-technical continuity practices, including cloud, hybrid infrastructure, workforce, real estate, and supply chain resilience

• You are fluent in external compliance and audit frameworks (ISO 22301, NIST 800-34, SOC2, GDPR) and skilled in preparing evidence for assessments

• Education requirement: You have a bachelor’s degree in Computer Science, Engineering, or related technical field; or equivalent related professional experience

Preferred Qualifications:

• You are a strong communicator and influencer, comfortable engaging with engineers, security, compliance, and executive leadership

• You are skilled at leading tabletop and live recovery simulations and building governance frameworks that embed resilience culture

• Having relevant certifications (CBCP, ISO Lead Implementer, or equivalent) are highly desirable

Please note that this role is only available in the following locations: San Jose, Austin, Chicago, or Seattle, in alignment with our flexible work model which requires employees to be in-office at least three days a week. Relocation assistance will be considered for candidates relocating to these locations for this role.

The total cash range for this position in San Jose is $214,000 to $299,500. Employees in this role have the potential to increase their pay up to $342,500, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in San Jose is to . Employees in this role have the potential to increase their pay up to , which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $182,000.00 to $254,500.00. Employees in this role have the potential to increase their pay up to $291,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $201,000.00 to $281,500.00. Employees in this role have the potential to increase their pay up to $321,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Austin is $201,000.00 to $281,500.00. Employees in this role have the potential to increase their pay up to $321,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.