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Director of Product, Content Experiences

Expedia

Expedia

Product
Chicago, IL, USA
USD 208k-291,500 / year
Posted on Aug 22, 2025
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Director of Product, Content Experiences

  • United States - Illinois - Chicago

  • Technology

  • Full-Time Regular

  • 08/21/2025

  • ID # R-97382

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Director of Product, Content Experiences

We're looking for a dynamic Director of Product to lead our product vision and strategy across Expedia, Hotels.com, and Vrbo. This role will focus on enhancing the traveler experience through compelling, relevant content that drives engagement and captures demand. The ideal candidate will have a strong background in consumer-facing experiences and a deep understanding of marketplace platforms and how to source content to improve our app and web flows. The candidate should have a keen interest and knowledge in leveraging AI to disrupt traditional approaches to content creation and delivery.

What you'll do:

  • Develop cross-brand content strategy: Lead a team of product managers to define and refine a long-term vision for content across our brands. Create business cases and strategy artifacts that address unique traveler needs and competitive insights.

  • Drive AI-powered innovation: Spearhead initiatives to integrate AI and machine learning into our content creation and personalization efforts. Explore ways to use AI to generate new, relevant content that captures demand and makes Expedia the number one destination to research and plan a trip.

  • Evolve the Traveler Experience: You will leverage supplier provided content and use it to optimize the traveler experience. You will identify opportunities to create compelling, personalized content that resonates with diverse traveler segments.

  • Enhance the Marketplace: Use traveler insights and partner feedback to drastically improve how we source content from partners and immerse our travelers in their experiences.

  • Lead content delivery: Tackle broad traveler needs and themes that cut across multiple brands and teams, with an emphasis on end-to-end experiences and outcomes. Establish a data-driven framework for evaluating and prioritizing content opportunities.

  • Measure and improve performance: Define success metrics for content effectiveness across brands. Partner with business, strategy, and analytics teams to continuously improve outcomes for travelers and partners.

Who you are:

    • You have 10+ years of product experience and have worked in content generation and building scalable systems to deliver assets across rich consumer experiences.

    • You have experience leading product teams with a track record of coordinating resources and delivery across diverse stakeholders.

    • You know how to build cultures and provide a transparent, high trust environment for teams to thrive.

    • You have a proven ability to develop and communicate a clear content vision and strategy that aligns with business goals.

    • You are passionate about leveraging AI and machine learning to innovate content creation and personalization.

    • You possess outstanding analytical and communication skills, able to simplify complex concepts for diverse audiences.

    • You maintain high standards for content quality and are committed to continuous improvement and innovation in the field.

    Join us in revolutionizing travel content and shaping unforgettable experiences for travelers worldwide.

The total cash range for this position in Chicago is $208,000.00 to $291,500.00. Employees in this role have the potential to increase their pay up to $333,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.