Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Vendor Management Support Specialist

At Expedia, we’re passionate about travel, innovation, and creating meaningful connections- not just with our customers but also within our teams. As one of the largest teams within Expedia Group, the Traveler & Partner Services Platform (TPSP) unites global, front-line support for Expedia Group’s travelers and supply partners across all EG brands and strategic partnerships. Joining us means being a part of a company that is shaping the future of travel, embracing cutting-edge technology, and offering employees to learn, develop, make an impact on a global scale.

Our Vendor Management Team plays a critical role in supporting global operations, ensuring vendor relationships are optimized, and driving cost efficiency. We work closely with teams across multiple regions maintaining strong vendor partnerships

This role offers the opportunity to work with a high-impact, globally connected team while developing expertise in vendor management and financial operations. We value collaboration, continuous learning and innovation- ensuring that every team member has the tools and support to grow in their career.

If you’re looking for a dynamic, data-driven role where you can make a real business impact, we’d love to hear from you!

What you'll do:

• Assist with the review and processing of vendor contracts, invoices, and reports

• Monitor vendor compliance with service -level agreements (SLAs) and report on performance metrics

• Support the preparation of vendor performance dashboards, reports, and presentations.

• Maintain and update vendor records, ensuring accuracy and accessibility

• Collaborate with internal stakeholders to resolve vendor related issues and escalate concerns when necessary

• Provide administrative support of vendor onboarding processes, ensuring all required documents and systems are up to date.

• Conduct initial reviews of vendor data to identify trends or issues for further analysis by the team

• Ensure proper documentation and filing of vendor contracts and agreements

• Support Adhoc administrative tasks and reporting requirements as directed by management

• Support data analysis efforts for network initiatives, including assisting with scenario based cost evaluations and other related reporting tasks

Who are you:

• 3+ years of experience in customer experience or client facing role.

• Bachelors in a related field; or equivalent related professional experience

• Proficiency in MS Excel (Pivot tables, formulas, charts) and PowerPoint

• Good Analytical Skills and strong attention to detail

• Effective communication and organizational skills

• Ability to manage multiple tasks and prioritize effectively

• Basic knowledge of vendor management principles and practices

• Effective communication skills and a team-oriented mindset

• Ability to handle multiple priorities and adapt to shifting deadlines.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.