Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Performance Manager, Traveler benefits

Expedia Group is seeking a highly skilled and motivated individual to join our team as the Performance Manager - Traveler benefits. This role requires strong business acumen, deep knowledge of hotel & VR supply, and the ability to drive key performance indicators (KPIs) while aligning and leading cross-functional teams. The successful candidate will be responsible for supporting the Performance Senior Manager, developing and executing a strategic program that optimizes Expedia Group's hotel & VR traveler benefits.

What you'll do:

• Identify opportunities for improvement and growth within the Hotel & VR traveler benefits space
• Collaborate with stakeholders to establish program objectives, deliverables, and timelines
• Define and track KPIs to measure program success and impact on business performance
• Regularly analyze KPI data, identify trends, and recommend corrective actions as needed
• Work closely with cross-functional teams to ensure KPIs are met and exceeded
• Collaborate with cross-functional teams, including procurement, operations, finance, and marketing, to align program goals and objectives
• Provide guidance, support, and leadership to program teams to ensure successful execution
• Foster a culture of collaboration, innovation, and continuous improvement within the program teams
• Monitor program performance, conduct regular evaluations, and provide comprehensive reports to management
• Present findings, insights, and recommendations to senior leadership to inform decision-making
• Identify areas for program expansion, enhancement, or modification based on business needs and market trends

Who you are:

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field or equivalent related professional experience
• Proven experience in program management, preferably in the hotel industry or hospitality sector
• Strong business acumen and ability to understand and analyze complex business operations
• Excellent leadership and team management skills, with the ability to align and motivate cross-functional teams
• In-depth knowledge of hotel supply, inventory and rate management
• Demonstrated ability to drive KPIs, achieve targets, and deliver results
• Excellent communication, presentation, and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to adapt to a fast-paced and dynamic work environment
• Passion for continuous improvement and driving innovation

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.