Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Introduction to the team

We are seeking a Technical Program Manager to join the Membership Growth and Profile team, who will play a key role in enabling teams to deliver faster and reduce time-to-market. This role involves extensive cross-team collaboration across multiple groups within Expedia Inc. Expedia Group is in the process of building a unified Travel Platform, with One Identity being a central component of this initiative. Your contributions will empower domains across Expedia Group, as well as our external partners, to securely access Expedia Group services. This position offers a unique opportunity to work with stakeholders across various organizations, driving the development of critical foundational capabilities essential for the success of the Travel Platform.

In this role, you will:

• Builds strong working relationships with stakeholders, acting as a trusted advisor by understanding their business challenges and aligning project outcomes with broader organizational goals

• Drives end-to-end execution of complex technical projects, including planning, budgeting, resource allocation, risk management, and timeline adjustments to ensure successful delivery

• Proactively identifies and mitigates risks, anticipating challenges before they arise and ensuring smooth execution across cross-functional teams

• Breaks down complex technical information into clear, actionable insights for non-technical stakeholders, using tailored communication strategies to drive understanding and alignment

• Facilitates collaboration among teams with diverse perspectives, ensuring priorities are aligned, dependencies are managed, and solutions are effectively developed

• Evaluates existing processes and systems to identify gaps, recommend improvements, and implement strategies to optimize team efficiency and delivery outcomes

• Leads teams through Agile and traditional methodologies, coaching on best practices like Extreme Programming and fostering a culture of collaboration and iterative improvement

• Takes a holistic, systems-thinking approach to solving problems, analyzing connections between people, processes, and technology to implement effective and scalable solutions

• Identifies and removes process bottlenecks, drives continuous improvement, and ensures teams remain adaptive to shifting priorities and challenges

• Utilizes storytelling and persuasive communication techniques to confidently convey technical challenges, risks, and solutions to senior leadership, fostering trust and long-term collaboration

Experience and qualifications:

• 7+ years driving technical projects with software development teams in an agile environment

• Bachelor's or master's degree in computer science or related field; or equivalent related professional experience

• Strong Program Management skills including experience with Agile and Scrum Practices along with Code Development

• Demonstrates a critical understanding of functional information (e.g., legal, data/metrics, and technical information) and is able to accurately answer relevant questions

• Communicates a compelling rationale and narrative to peers and partners (Cross-brand Collaboration)

• Experience tailoring communications (content focus, style, format, etc.) for different audiences as appropriate

• Actively seeks diverse feedback on work and anticipates feedback to address it proactively

• Delivery of a minimum of 3-4 large, multi-functional programs

• AWS/Cloud and Database knowledge is a plus

• Experience with CI/CD framework and related tools, cloud computing, traffic management, and analysis, project management tools, web technologies and SOA (Service Oriented Architecture)

• Experience collaborating with Developers, Technical Product Managers, UX Designers, Product Managers and other team members from broad cross-sections of the organization

• Experience using tools like Jira and Confluence for agile project management and reporting

• A Business or Finance degree would be a bonus.

• Excellent quantitative and qualitative analytical skills

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.