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To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Manager, Product & Technology Analytics

PLS’s Rapid API, White Label Template and TAAP products power end-to-end hotel booking functionality for the world’s leading airlines, online travel agencies, and loyalty and membership programs. By providing access to over 700,000 properties across 250,000 destinations, Rapid enables partners to build a custom booking experience with easy integration, industry-leading supply, and competitive rates.

As Senior Manager, Product & Technology Analytics you will play a vital role in the future of our fast-growing B2B business. You will be part of the PLS Product & Tech Analytics team, guiding analytical thinking, contributing to the strategic direction, sizing revenue opportunities, and quantifying risks.

An established people leader who typically leads a team of advanced analysts. Delivers work for defined domain /capability areas. Collaborates with senior management and partnered product, development and data science partners to deliver a portfolio of work and a high-performing, well-managed and talented team.

You will help define our understanding of success drivers, evaluate performance, and lead analysis on traffic, conversion and revenue drivers with a detailed understanding of our partners’ business model, supply and industry trends.

You will work with various teams across the company, including product, marketing, data, engineering, strategy, finance, and other data science teams, to understand and improve the performance of our products.

You will manage a team of analysts and have the opportunity to own and develop new insights, drive new ways of working, build something innovative and be part of an international team.

The ideal candidate would have strong analytical & technical skills, commercial acumen and strong communication skills, and an interest in technology & travel!

In this role, you will:

• Perform deep-dive analysis and statistical tests to get to the bottom of performance drivers for our partners, provide recommendations for improvements and quantify results

• Build frameworks, create dashboards and design metrics to analyse performance and visualize insights

• Participate in cross-divisional work partnering with Product and Tech teams representing analytics

• Communicate analysis findings and recommendations to various levels including organization leadership and external partners

• Represent the team in meetings, ensuring perspectives of the broader Analytics team are incorporated

• Build an environment for team efficiency, where strengths are known and built upon and learning is shared to build capacity

• Display advanced domain (i.e. travel, online retail) knowledge, understanding the underlying business objectives and critical reasoning skills

• Ensure continuous improvements are made to our approach to diagnostics and storytelling

• Communicate across various levels of the organization; able to influence partners and senior leaders with relevant information

• As the most senior individual contributor in the team, raise the bar in prescriptive and predictive insights across product analytics, leading by example and coaching more junior analysts

Experience and qualifications:

Technical skills:

• Excellent logical thinking, a very strong background (Bachelor’s/Master’s degree) in a quantitative field such as mathematics, statistics, physics, engineering, economics, operations research, data science or similar and 7+ years of experience in industry or equivalent

• Ability to analyse large amounts of data with demonstrated skills in understanding performance drivers, ideally in an API product environment

• Possesses solid theoretical foundation and applies advanced statistical methods to a broad range of problems. Knows advanced experimental design

• Strong SQL skills, with the ability to write SQL from scratch, and a good understanding of databases.

• Experience with data visualization, preferably using Tableau

• Firm understanding of revenue drivers and commercial environment

Communication / Project management / influencing:

• Excellent verbal, written and data visualization skills with the ability to adapt storytelling skills and level of detail to different audiences.

• Ability to present complex analysis in a format that is easily understandable for the target Excellent project management skills with demonstrable experience in managing projects with different functions (product, strategy, engineering, etc.), prioritizing among conflicting demands and being comfortable with ambiguity

• Ability to work collaboratively in a fast-paced, dynamic environment, conveying strategic and tactical needs to technical and non-technical stakeholders

Leadership:

• 2-4 years of managing analytical teams including coaching and contributing to development talent planning.

• Demonstrable experience in guiding and reviewing teams’ data-driven insights and recommendations to drive change or performance improvement for stakeholders through multiple projects using different analytics techniques

• Demonstrated ability to lead and inspire teams, fostering a collaborative and results-driven culture

• Promotes collaboration among team members. Encourages others to cooperate and coordinate efforts.

What you can expect:

• Ability to innovate and create something new in one of the fastest growing divisions in Expedia Group

• International work environment, being part of a global team

• Exposure to various levels of internal and external stakeholders

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

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