Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Software Development Engineer

Introduction to team

Conversation service allows contextual, intelligent, multi-channel, multi-participant conversation scenarios in a unified manner across all our travelers, agents and supplier. This also translates the texts based on the traveler locale in the live agent conversations and supported travelers to interact with live agents, suppliers, chatGPT, multi-traveler conversations. This also allows our partners to innovate with new experiences for Travelers / Suppliers/ Agents as new features are released and supported for all Partners on the Conversation Platform. Conversation platform uses majority of the components as event driven architecture and with very less latency the messages are delivered to the participants on multiple channels like chat, email, voice, whatsapp, etc.

A high performing and influential individual contributor who leads by example while continuing to mentor junior engineers, interfaces consistently with tech leadership in the local organization, leads complex and vaguely defined projects, and stretches into team leadership skills based on current projects.

In this role, you will :

• Extends outside of direct organization and collaborate with peers across a senior level organization.

• Leads a community of practice and bring people together for shared learning.

• Partners with the business to have a clear understanding of how own technology stack is tied to business outcomes and our bottom line.

• Conducts successfully day-to-day work and solves complex issues in own specific technical engineering area.

• Shares domain and Industry knowledge between cross-functional teams.

• Serves as a guide to others by sharing and helping junior associates in their duties.

• Is known to fill in for peer engineering management as need arises.

• Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.

• Tests and maintains software applications and related programs and procedures by using a variety of software development tools following design requirements of customer.

• Acts as a spokesperson for software design best practices.

• Researches and recommends frameworks and architectural/code design patterns.

• Identifies areas of improvements within the code and suggests solutions.

• Advocates for operational excellence (such as unit testing, establishing SLAs, programming for resiliency and scalability).

• Advises on technical limitations of software design for products and provides alternative solutions.

• Facilitates collaboration with different stakeholders with varied perspectives to develop effective solutions to issues.

• Strives for optimum organizational efficiency by applying systems thinking across boundaries and making recommendations about policies/ processes.

• Takes a whole systems approach to analyze issues and implements holistic solutions by ensuring that linkages between structure, people, process and technology are made.

• Identifies outmoded methods of operation with current systems and design plans for disrupting them in a non-disruptive manner.

• Reports on status of difficult or high-level projects to local tech leadership via written or oral means. Ensures documentation is complete.

Experience and Qualifications:

• Experience: 8+ years for Bachelor's or 6+ years for Master's

• Worked in at least in 2 multi-quarter projects.

• Worked in decentralized teams and projects.

• Formally mentored at least 3 individuals.

• Drove technical design end-to-end of at least 3 projects.

• Contributed to engineering community through a blog post, open source contribution, tech talks, etc.

• Functional/ Technical Skills

• Has strength in multiple technologies or languages.

• Justifies technology choices to technical and non-technical observers.

• Serves as an expert for a given domain.

• Makes well defined technology choices.

• Mentors other engineers (Individual Contributor I, II, III).

• Creates team project systems.

• Guides integrations across teams within business unit.

• Understands highly complex systems and design moderately complex systems.

• Identifies and advocates for project quality via testing, monitoring and alerting at the project level.

• Has a strong understanding of testing and monitoring tools and technologies.

• Establishes operational excellence metrics at the team level.

• Guides others in design of software that is easily testable and observable.

• Has a strong understanding of how team goals fit a business need.

• Identifies business problems at the team level and provide solutions.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

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