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Recruiting Program Specialist

Expedia

Expedia

People & HR
Singapore
Posted on Sep 30, 2024

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Here at Expedia Group, we are looking for a motivated team member to join our Global Talent Acquisition (GTA) team as a Recruiting Program Specialist. As a Recruiting Program Specialist, you will play a key part in bringing top talent into our organization. In this role, you will focus on day-to-day candidate and new hire requests, and you will be a resource and subject matter expert for your internal and external stakeholders.

This includes arranging interviews across multiple locations and time zones, supporting candidate onboarding activities, and navigating different processes, tools, and technologies. Additionally, the Recruiting Program Specialist will help lead process improvements, enhancing the candidate experience and partnership building, while offering guidance and support to the Global Talent Acquisition team.

In this role, you will:

  • Deliver an excellent candidate experience through prompt follow up and communication throughout the candidate’s lifecycle from initial contact to start date

  • Provide a high-touch level of customer service to all stakeholders, including Recruiting, Sourcing and Delivery Teams within the GTA function, as well as Executive Assistants, Business Units and HR Partners

  • Serve as the point of contact for handling complex and urgent escalated cases within the GTA function and providing resolution in a professional and efficient manner. This may involve in-depth research, collaboration with cross-functional teams, and the effective application of company policies and procedures

  • Perform complex calendar management across multiple time zones for pre-briefs, hiring manager screens, individual and panel interviews, and debrief requests, ensuring a seamless and efficient process for both candidates and interviewers

  • Perform pre-employment operational tasks such as background check process management and sending personalized welcome emails to new hires, providing essential information for a smooth first day

  • Play a key role in identifying and delivering on opportunities for improvement and efficiency

  • Support strategic projects within the Enablement & Operations (E&O) team and larger GTA function

Experience and qualifications:

  • Possesses excellent communication and interpersonal skills to effectively collaborate with different stakeholders and diverse teams

  • Possesses the ability to multitask, prioritize and complete a high volume of tasks with impeccable attention to detail

  • Demonstrates excellent judgment, discretion and sensitivity when handling confidential information

  • A proactive mindset, troubleshooting to remove obstacles before they become problems

  • Flexibility to commit to tasks supporting other regions

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.