Travel Tech Essentialist Job Board

The Leading Platform for Travel Tech Careers and Talent. Jobs updated daily

Employers / Post a Job

Senior Technical Account Manager

Expedia

Expedia

IT, Sales & Business Development
Multiple locations
Posted on Jul 30, 2024

If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.

What you’ll do:

  • Manage Technical Relationship with our partners, owning the Technical Account Plan to align with partner objectives. Collaborate with Account Managers and Finance on new partner initiatives, validating business value.

  • Develop technical strategies to sustain and grow partnerships. Participate in strategic planning and drive technical discussions.

  • Manage Feature Launch for Existing Partners. Ensure alignment in partner resourcing and prioritization, supporting Partner Solution Managers through initiative launches. Help Identify dependencies and engage Solution Architects to validate solution designs.

  • Advocate for partners with Business, Product and Tech teams. Track and prioritize partner feedback on our products, driving adoption once features are generally available.

  • Understand the full array of the company’s offerings and areas of expertise, apply this knowledge to meet the needs of the partner.

  • Demonstrate compelling rationale while explaining ideas to gain support to resolve issues and effectively influence others considering the situation from the point of view of the other party to identify a common ground, elegantly move out of deadlock situations and achieve favorable outcomes in each negotiation.

  • Contribute to feature roadmap and prioritization working across Demand Partner Solutions product and technology teams. Conversely, extend the usage of product capabilities to grow the travel business through existing partnerships.

  • Build long lasting relationships with external partners and internal teams and external partners to drive feature delivery by supporting technical sales consultation and new features adoption.

Who you are:

  • Strong critical thinking skills and experience leading highly complex projects and with a solid understanding of both product and software development lifecycle.

  • A consistent track record of being a self-starter, balancing multiple tasks simultaneously, prioritizing workload effectively, and growing in a dynamic and sophisticated environment.

  • Strong customer focus, excellent problem solving and analytical skills demonstrating successfully grown business partnerships by identifying product opportunities, building a business case for them, and executing.

  • Evangelized and articulated innovative technology for both technical and non-technical parties.

  • Built and maintained strong internal and external working relationships across business and technical teams.

  • Excellent communication, presentation, and negotiation skills.

  • High energy and a positive outlook with the passion to build a better product at every opportunity.

  • 4-6 years of relevant work experience in the technology sector; bachelor's degree in engineering or computer science or business or in a related technical field; or equivalent related professional experience

  • Knowledge of travel and/or B2B industry preferred and previous experience with travel technology products and operations.

The total cash range for this position in Dallas is $157,500.00 to $220,500.00. Employees in this role have the potential to increase their pay up to $252,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.