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Senior Manager, Technical Program Management



Gurugram, Haryana, India
Posted on Friday, July 5, 2024

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Senior Manager, Technical Program Management

Are you a self-motivated program management leader? Do you love to innovate? Do you believe in delivering a great customer experience? We are seeking an experienced, motivated Senior Manager of Technical Program Management to join our travel technology group's checkout experience team. Based in Gurgaon, you' wil lead an India-based TPM team, providing both technical program management leadership and people management.

As a Senior Manager on our team, your role focuses on efficiently delivering our product roadmap. Collaborating with product managers, architects, and engineers, you'll enhance the traveler experience. This position involves leading a diverse, multifaceted engineering organization and contributing to evolving software development methodologies. Your innovative ideas are welcome as we continuously strive for improvement.

What you will do:

  • Anticipate and recognize bottlenecks in work processes between teams and makes suggestions for ongoing improvement

  • Develop product phase-out planning in line with the product roadmap

  • Partner with the business to have a clear understanding of how the technology stack is tied to business outcomes and our bottom line

  • Optimize and develop processes within the software development lifecycle

  • Discover opportunities to standardize common processes and procedures across the organization

  • Manage your team's portfolio of programs

  • Build strong partnerships with product teams

  • Coach and mentor an incredible, hardworking team around their goals, delivery, and career development

  • Build a diverse team of technical program managers utilizing your experience recruiting, screening, and interviewing

  • Ensure your team delivers high-quality programs on time, with technical integrity and stability, and continuously innovates to improve product & program delivery efficiency

  • Drive the evolution of agile software development with industry standards and new technologies, to improve product & program delivery

  • Participate in and lead organizational excellence initiatives including goal setting & tracking, resource planning, and quarterly planning

  • Bridge the gap in discussions between technology and non-technology personnel

  • Report on team status dedicatedly and listen for suggestions to improve lagging project work

  • Review the skill and expertise requirements to accomplish team goals and identify staffing and talent resources to fill project roles

Who you are:

  • MS/BS degree in Computer Science or related technical field, or equivalent professional experience

  • Minimum of 3 years’ experience leading technical program management teams or 5+ years of leading complex cross organization technical programs, combined with a minimum of 8+ years of hands-on experience as a program manager

  • Ability to grow, develop, mentor, and empower agile teams, while collaborating with partner and engineering teams

  • Performance led individual contributors or consistently mentored program managers

  • Experience delivering production-quality high-scale web applications in a professional technical program manager role

  • Strong understanding and comprehension of web application architecture

  • Experience with risks management frameworks

  • Strong written and verbal communications and influencing ability

  • In depth experience with Agile development methodologies

  • Led large scale change management initiative

  • Ability to comfortably work in a fast-paced environment, requiring strong oral and written communication skills

  • Excellent time management, resource management, and planning skills, with an ability to estimate, schedule, lead, and supervise multiple concurrent projects

  • Ability to actively identify upcoming risks, issues, and bottlenecks and resolve issues that sometimes cross departmental boundaries

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

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