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Associate Account Manager Saudi Arabia

Expedia

Expedia

Sales & Business Development
Dubai - United Arab Emirates
Posted on Tuesday, July 2, 2024

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The Associate Market Manager’s primary responsibility is to onboard, develop and maintain a high-quality portfolio of hotel and property products (i.e. relevant, attractive and competitive) for Expedia’s fast-growing global customer base, within their assigned territory.

In doing so, you will also continuously work with Expedia Groups property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.

This role is the core on which the Market Management team is based. This team ensures that the Expedia brands’ global customers always find the most suitable product for their dream trip, and that our partners can effectively, and efficiently reach Expedia’s full breadth of global traveler demand throughout the year.

What You'll Do

  • Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)
  • Build the portfolio of local hotel partners by introducing prospective partners to Expedia’s marketplace and facilitate their onboarding process
  • Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on the Expedia sites to maximize customer conversion
  • Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs
  • Secure seasonal deals and promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts.
  • Continuously promote and develop hotel partners’ high engagement with Expedia’s full suite of:
    • Unique market insights (partner reports, competitive data, key performance drivers)-
    • Revenue management tools (dynamic promotions, packages, fenced deals, mobile)-
    • Marketing and merchandising opportunities
    • Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities
    • Self-service tools (Expedia Partner Central)

Who You Are

  • Bachelor's Degree plus 1-2 years’ experience in Account Management is essential
  • Experience in the tourism/travel industry is a distinct plus. Experience working for an E-Commerce platform, or in Revenue Management for a hotel is also a plus.
  • Approximately 20 – 30% of travel for market visits

Written & Spoken Communication Listening and Influencing

  • Proficiency in Arabic and English is essential
  • Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
  • Ability to optimally communicate to various levels and through a variety of communication channels

Strategy Execution

  • A master at prioritizing work in order to be laser-focused on achieving multiple critical metrics (targets, goals and/or strategic objectives) set by the leadership team

Relationship Management

  • Genuine relationship builder; earns the confidence of others;
  • Bridges and sustains solid partnerships based on mutual support through a shared style

Solution Alignment

  • Appetite for innovative technology, constantly evolving business environment, data driven decision making
  • Demonstrates problem solving skills
  • Ability to select and present insightful dataset including performance, market and competitor analysis and to implement meaningful action plans based on the data

Build & Maintain Teams

  • Able to work independently as well as be a strong teammate, always seeking to improve team and organizational performance
  • Help other team members (peers/MAs) acquire skills or achieve targets/goals

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.

Diversity Statement

Expedia is committed to building an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.