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Senior Product Manager

Expedia

Expedia

Product
Gurugram, Haryana, India
Posted on Thursday, June 13, 2024

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Senior Product Manager

Expedia Group’s Services team services millions of travelers across the globe every year. Our mission is to power travel for Everyone. Everywhere. We are doing this by supporting thousands of travel businesses with a best-in-travel set of eCommerce capabilities, that deliver a seamless experience to travelers and our partners, no matter what they are buying or selling, where they are, or where they are traveling to.

As Expedia’s Loyalty (Rewards) team we are on a mission to reimagine the loyalty offering for Travelers. As a Loyalty platform we serve the needs for travelers on Expedia brand and for external partners that use the Expedia platform. We are working on exciting and innovative ideas to build an emotional connection with our travelers by engaging them through loyalty across Exploring, Shopping, Booking and Post Trip lifecycle.

We are looking for a seasoned Senior Product Manager for our Loyalty Platform driving growth and engagement for millions of travelers. An ideal candidate will lead the strategy and execution of next generation of Loyalty Platform powering One Key and External Partners to build new platform capabilities to increase booking conversion through Loyalty, Lead the development and rollout of One Key to new brands and markets and build capabilities to personalize offers by leveraging Data and AI and bring the best offers front and center to travelers

What you will do:

  • Simplify and create frameworks to influence a diverse and broad audience

  • Write product requirements and ensure clear communication and coordination of requirements to the business, marketing, design, and development teams

  • Own the overall product roadmap, and manage prioritization and tradeoffs against customer experience, developer experience, and time to market

  • Effectively partner with program and engineering to drive teams to achieve aggressive targets with minimal direction

  • Create alignment on the product vision both internally and with key external partners

  • Establish business processes and policies as well as metrics and indicators for success

  • Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers

  • Develop, report, and continually improve business performance metrics

  • Proactively identify and resolve strategic and technical issues that may impair the team’s ability to meet strategic, financial, and technical goals

Who you are:

  • Bachelor’s or Master's in Business, Economics, Mathematics, Engineering, or in a related technical field; or equivalent related professional experience

  • 5+ years of experience in product or program management, product marketing, business development or technology

  • Experience creating and evolving customer and developer experiences from conceptualizing to launch

  • Experience with feature delivery and tradeoffs, managing roadmaps across multiple stakeholders, including working closely with tech teams from design to ship

  • Has proven ability to manage multiple, completing priorities simultaneously and ability to work in a fast-paced environment where continuous innovation is desired

  • Experience with end-to-end product delivery, overseeing roadmap strategy and definition, contributing to discussions around technology decisions and strategy related to a platform product

  • Known for superior communications skills with high attention to detail

  • Experience working in Rewards/Loyalty domain is a plus if it is in a global setting

  • Able to work autonomously in a highly demanding and often ambiguous environment, with attention to detail and organizational skills

  • Able to think strategically and execute methodically

  • Has proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project business cases

  • Has proven track record of taking ownership and driving results

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.