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Sr Director, Product Management



London, UK
Posted on Thursday, June 6, 2024

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Senior Director Product Management

Expedia Group is seeking a Senior Director of Product Management to lead our Membership Growth, Profile & Wallet team and help shape the future of travel for our consumer brands! This team within Traveler Products drives the product plans that enable travelers to easily join & onboard as members, personalize their experience & communications, engage with their benefits & rewards, and manage their stored value & payments. Together these features enable deeper and more rewarding relationships with travelers.

What you will do:

  • Build and Lead Product Team: Promote a one-team mentality that solves customer problems irrespective of organizational boundaries. Model and encourage others to handle differing perspectives openly and productively. Build systems to grow talent and develop successors. Generate a talent pipeline from both internal and external pools.

  • Develop Product Vision: Lead a team of product professionals to define and continuously refine the product vision for Login, Onboarding, Profile, Wallet & Rewards experiences; stay ahead of emerging trends and competitors, and champion innovation by encouraging others to openly share and build on ideas, products, and solutions.

  • Evangelize Vision and Impact: Continuously communicate the strategic vision for this portfolio of products and the value they create for customers and Expedia Group. Lead executive and C level presentations while driving a customer & product-led approach. Enable high-quality, enterprise-level decisions by sharing knowledge and serving as a sought-after senior consultant.

  • Lead Roadmap & Execution: Establish a data-driven framework for evaluating and prioritizing opportunities, secure alignment across internal and external partners. Establish requirements throughout the customer journey and partner with UX design to develop compelling experiences. Work closely with engineering teams to drive an agile development process to ensure high-quality, timely delivery.

  • Optimize Performance: Define success metrics for how well we serve customers, and the financial returns for shareholders. Partner with engineering to instrument our systems and measure performance. Continuously improve outcomes for travelers and partners.

Who you are:

  • Visionary leader with a keen intuition for product value creation, you define and drive the long-term vision for a portfolio of products in alignment with Expedia Group's strategic vision.

  • Influential figure in product management, you contribute to transformative strategic plans that achieve product visions and influence broader business strategy and standards.

  • Collaborative partner, you shape Expedia Group's technological landscape by working across teams and tech stacks to build integrated solutions.

  • Driving force in integrating AI/ML and personalized experiences for travelers, continuously enriching the organization's models, and ensuring ethical and transparent data practices.

  • Technology innovator, you guide innovation that shapes the future of the company and aligns with company goals, organization strategy, and business model.

  • With outstanding analytical and decision-making skills, you structure complex and ambiguous situations using quantitative and qualitative information from multiple sources, committing to action plans after weighing alternative solutions.

  • An effective communicator, you convey information and ideas clearly and concisely at all levels of the organization, using your influence to advance shared interests and business goals.

  • Maintain high standards for individual, team, and organizational accomplishments, pursuing daring goals and deriving satisfaction from continuous improvement.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

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