Senior Manager, Software Development Engineering
Expedia
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Senior Manager, Software Development Engineering
At Expedia Group (EG), we are revolutionizing travel through technology. Every second of every day, we send travelers on a trip. We sell enough tickets to fill nearly six hundred 737 airplanes every day, and our mobile apps have been downloaded more than 10 million times across 180 countries. We work in a fast-paced environment to keep up with the travel evolution landscape. The opportunities to inspire travel for the global customer are endless.
The Reservation team is responsible for booking and servicing reservations originating from all point of sales in EG. The platform is developed on a microservices architecture and runs in the cloud using Amazon Web Services. This role will be contributing to our key initiative to make the reservation platform easily extensible for product servicing as well as ensuring it is a highly scalable and resilient platform. The immediate focus will be to solve the challenges on post booking for Air Product lines. The Reservations team is looking for someone who will deliver automated solutions to create a highly available ecosystem to power the Reservations Platform.
What’s in it for you? Beyond travel perks and other competitive benefits, you can walk away from work each day knowing you truly made an impact. You can create a new feature that goes on the live site. You can build programs that simplify our backend search and supply processes. This and more can be achieved, all while working alongside thoughtful, hardworking, technical people who love travel to their core.
What You’ll Do:
Collaborate with product managers, architects, UX designers, and program partners to build and deploy world-class software
Work in tandem with architects and lead a hardworking team of engineers to design robust solutions that are scalable across platforms
Attract, retain, and mentor software engineers to work as a cohesive and collaborative team
Having diverse skills with technology and can be hands-on if time demands
Have a strong eye for the operational aspects such as performance tuning, monitoring, fault-tolerance
Active part of the leadership team to instill a collaborative culture that thrives of excellence and has a strong sense of trust among team members
Anticipate and recognize bottlenecks in work processes between teams and makes suggestions for ongoing improvement
Lead implementation teams and ensures the successful execution of new ideas or approaches
Coordinate with team to define the measures of success for process improvements
Develop product phase-out planning in line with the product roadmap
Determine different phase milestones and priorities in collaboration with product management peers
Engage outside of direct organization and collaborate with peers across a senior level organization
Partner with the business to have a clear understanding of how the technology stack is tied to business outcomes and our bottom line
Test and maintain software applications and related programs and procedures by using a variety of software development tools following design requirements of customer
Act as a spokesperson for software design best practices, researching and recommending frameworks and architectural/code design patterns
Identify areas of improvements within the code and suggests solutions
Advocate for operational excellence (such as unit testing, establishing SLAs, programming for resiliency and scalability)
Have broad knowledge of the entire product and in EG's languages, frameworks, cloud services, toolkits, methodologies enabling you can help with any component, or type of issues
Gain insight into how customers utilize technology for their competitive advantage and apply this knowledge to suggest areas for improvement
Convey the right information to the correct parties to ensure that proposals for improvements are given the proper consideration and technical issues are resolved in a timely manner
Contribute to product development by identifying industry change, listen to customer needs, capture feedback, and communicate that feedback to the business
Remain informed on industry trends. Examine inefficiencies in the existing stack operation and encourage engineers to improve them
Bridge the gap in discussions between technology and non-technology personnel
Report on team status faithfully and listen for suggestions to improve lagging project work
Review the skill and expertise requirements to accomplish team goals and identify staffing and talent resources to fill project roles
Develop action plans for optimal resource utilization and manage resource usage among team
Encourage others to assess the potential impact of resource decisions related to efficiency and cost reduction
Ensure optimal Full Time Employee (FTE) to contingent worker ratios are maintained on team
Guide employees and managers in the development of team and individual goals, providing regular and specific feedback, and assessing individual and team performance
Encourage and support education and professional development of employees and managers
Mentor employees and managers by providing advice and recommendations based on your own experience and learnings. Share your domain and industry knowledge between cross functional teams
Evaluate the full complement of team talent, identify gaps, and implement action plans to fill gaps and drive achievement of goals
Who You Are:
Bachelor's degree in computer science or Masters in a related field; or Equivalent related professional experience
3+ years management experience in a software development environment leading software engineers
Experience developing software
Hands-on software engineer in your previous gigs
Experience working on backend applications and exposure to AWS
Passionate to get hands-on if required
Passion for building high-quality software quickly through iterative Agile development process
Ability to work in a diverse organization with global decentralized teams, working across multiple locations
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.