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Looking to join a global, diverse team and play a meaningful role in the travel industry by providing financial support to our partners in Latin America while helping Expedia Group grow? Join us! In this Collector position you will collect outstanding amounts while maintaining a professional relationship with hotel suppliers and cooperates with Expedia Market Managers in different locations throughout Latin America.
We are looking for a highly motivated, goal-oriented individual with great language and negotiation skills, who carries a positive attitude towards challenges.
What you’ll do:
Make pro-active and collections calls, send reminders to hotels regarding unpaid invoices
Analyze, understand and avoid reasons why hotels do not pay
Effectively cooperate with Market Managers in order to establish a strong market presence by collecting money while maintaining a phenomenal business relationship
Be proactive in growing the number of accounts that pay using Expedia Group’s automated payment methods
Utilize various applications and tools such as Sidetrade, Partner Central and the Microsoft Suite of products
Ability to work well with other departments including Cash Application, Supplier relations, Invoicing and Lodging Market Management
Meet departmental expectations including call/email volumes, response SLAs and Collections targets
Who you are:
Must be fluent in Spanish and English
Portuguese and French a plus
Solid understanding of basic programs including Excel, Word and Outlook
Excellent problem-solving, analytical and mathematical skills
Positive attitude, goal-oriented, detail-oriented and organized
Excellent verbal and written communication and negotiation skills
Resilient, able to work in a fast paced and changing environment
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs..