Senior Finance Analyst, Compensation & Loss Management
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.
Senior Finance Analyst, Compensation & Loss Management
Would you like to be part of the Traveler Partner Service Platfrom (TPSP) Finance team for Expedia Group (EG)?
Our team will drive EG customer compensation and Retail Loss financial planning and analysis, while appropriately managing risks and controls. Partnering closely with TPSP Customer Compensation & Loss Management organization and director, this role will provide decision-making support that will lead to improved customer compensation unit economics, and will provide support to the TPSP leadership team to drive company-wide strategic initiatives. You will translate complex financial data into actionable information, build financial models, analyze new initiatives, provide financial planning, and measure performance against operational metrics.
If you are a dynamic, driven, customer focused finance professional, and a solid contributor and team player, we are looking for you!
What you'll do:
Drive financial reporting and forecasting for EG Compensation and Loss (customer refunds, credits, coupons, goodwill)
Support leadership decision-making through timely strategic and quantitative analysis
Apply existing accounting and commercial knowledge to build understanding of process and data gaps within customer compensation contra-revenue (customer refunds, credits, coupons, goodwill), recommend and champion solutions.
Measure and improve customer compensation metrics by influencing policies, payment processes & establishing appropriate controls
Identify and drive action to address risks and opportunities to achieve financial and customer experience objectives
Provide business advisory to Retail Loss organization and collaborate for improved agent processes & automation to reduce retail loss
Who you are:
Bachelors in Business, Finance, or related field
Graduate degree preferred
4+ years of finance or analytical work experience
Strong qualitative and quantitative financial skills including proficiency in Excel; Experience using SQL to develop new data queries for regular reporting and adhoc business inquiry / models
Very organized and detail oriented, with the ability to work on multiple projects within tight timelines
Ability to see the ‘big picture’ and understand key trends and levers
Excellent presentation and communication skills, and ability to influence others
Demonstrated understanding of forecasting / planning processes and preparation of executive-level management reporting
Excellent interpersonal skills and demonstrated ability to work with all levels of management and stakeholders across different organizations
Proactive and solutions-oriented approach towards business problems and process improvements
Attention to detail and a commitment to data integrity
Strong quantitative, analytical problem-solving skills
#LI-JS8The total cash range for this position in Springfield is $61,500.00 to $86,000.00. Employees in this role have the potential to increase their pay up to $98,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.