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Sr. Market Manager (Washington, DC)

Expedia

Expedia

Sales & Business Development
Washington, DC, USA
Posted on Thursday, January 4, 2024

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Sr. Market Manager (Washington, DC)

The Senior Market Manager’s primary responsibility is to develop and maintain a relevant, attractive and competitive portfolio of hotel and property products for Expedia Group's fast-growing global customer base within their assigned territory.

In doing so, you will also continuously work with Expedia Group's property partners to help them maximize the production potential from their participation in the Expedia Group marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.

The team ensures that Expedia Group's global customers always find the most suitable property for their dream trip wherever they want to go, and that our hotel partners can effectively and efficiently reach Expedia Group’s full breadth of global traveler demand.

What you'll do:

Consistently using data specific to your market available in Expedia’s proprietary market insights and activity prioritization, and demonstrating local market knowledge, Senior Market Managers will:

  • Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)

  • Build the portfolio of local hotel partners by introducing prospective partners to Expedia’s marketplace and facilitate their onboarding process

  • Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on the Expedia Group sites to maximize customer conversion

  • Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs

  • Secure seasonal deals and promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts.

  • Continuously promote and develop hotel partners’ high engagement with Expedia’s full suite of:

  • Unique market insights (partner reports, competitive data, key performance drivers)

  • Revenue management tools (dynamic promotions, packages, fenced deals, mobile)

  • Marketing and merchandising opportunities

  • Specialized brands (e.g. Hotwire, MediaSolutions) potential opportunities

  • Self-service tools (Expedia Partner Central)

  • Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureaus, hotel associations, etc.) and provide expertise to the local industry

  • Supply to cross-functional Expedia business initiatives; through initiation and planning stages to actively anticipate market impact and roll out plans

  • Provide ongoing input to senior management in developing effective and scalable solutions to improve process efficiencies

  • Provide coaching to colleagues (peers, Associate Market Managers, Market Associates) on standard methodologies

  • Other reasonable duties, as assigned

Who you are:

  • 4-6 years' experience

  • Approximately 20 – 30% of travel for market visits

  • Please note, we also utilize highly effective video and social technologies that can allow employees to optimize their commitment to travel, communication and collaboration

Drive for Results

  • High impact personality: intellectual agility, entrepreneurship, compassion in relationships, great teammate

  • Hungry, determined, motivated, willing to take action and results-focused

  • Organization and time management skills, rigor, attention to details

  • Proven follow-up/persistence when facing challenging situations

  • Ability to multi-task effectively and be able to change gears quickly

Strategy Execution

  • Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by LPS leadership team

  • Relationship Management

  • Relationship builder; ability to earn the confidence of others

  • Bridges and sustains solid partnerships based on mutual support through a reciprocal style

Solution Alignment

  • Appetite for innovative technology, fast-changing business environment, data-driven decision making

  • Problem solving skills

  • Ability to select and present insights, including performance, market and competitor analysis and to implement significant action plans based on the data

Written & Spoken Communication, Listening and Influencing

  • Proficiency in English language skills

  • Ability to present ideas and directives clearly and persuasively; actively listens when spoken/presented to

  • Ability to effectively communicate to various levels and through a variety of communication channels

Build & Maintain Teams

  • Able to work independently as well as be a strong team worker, ensuring the whole team wins

  • Help other team members acquire skills or achieve targets/goals

Why join us

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better. That responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them with the tools to do so.

Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

#LI-EE-1

The total cash range (inclusive of base salary and variable incentive target) for this position in Washington is $134,500.00 to $188,000.00. Employees in this role have the potential to increase their pay up to $215,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.