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Senior Manager, Software Development Engineering - Payment Services



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Software Engineering
Austin, TX, USA
Posted on Thursday, November 9, 2023

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Senior Manager, Software Development Engineering - Payment Services

Are you looking for an exciting and rewarding position as a Software Development Manager? Expedia Group Global Payments (EGP) offers a highly dynamic set of services that enable customers from all over the world to pay for travel in a variety of ways.

We build, operate and improve payment services for Expedia Group's brands, our suppliers (hoteliers, airlines, vacation rental agencies, etc.), and our corporate needs. We do this accurately and at scale, processing over $100 billion payments in 55+ currencies in over 155 countries every year, and across a diverse set of payment options! This opportunity presents great technical challenges and the ability to have a tremendous business impact.

Technology and innovation are at the heart of our organization. We provide solutions that reduce the cost of payments and improve performance, scalability, availability, and resiliency. We also provide an abundance of functional support to services in our platform, and the needs are ever-growing, as we adapt to new payment solutions and capabilities.

Development managers ‘cover a lot of bases’ in terms of staff, development, quality, projects, and operations. This position provides the chance to lead a team of first-rate engineers in the creation of our next generation of innovative payment solutions. Successful candidates have an established history of developing and delivering sophisticated distributed software systems and are driven to achieve results in a fast paced, dynamic environment.

What you'll do:

  • Lead and drive your team to innovate and deliver timely, high quality roadmap features with agility

  • Perform reviews of all designs to make sure that they address failure modes, scalability, security and are suitable for tier 1 services

  • Hire top talent within your own team and participate in recruiting activities across other teams

  • Guide engineering staff career development by providing meaningful and actionable feedback, mentoring and coaching, and seeking opportunities within and outside of your team

  • Operate and support the services you own, manage an on-call rotation, and ensure prompt incident response to resolve issues.

  • Review operational metrics, lead root cause analysis of anomalies, and drive appropriate corrective actions

  • Identify and implement operational improvements to your services

  • Cross-collaborate with product and program management teams to maintain a roadmap for your team

Who you are:

  • Bachelor's in computer science or equivalent experience

  • 3+ years of people management experience, leading a software engineering team

  • 8+ years software development work experience (Java experience strongly preferred)

  • Experience in web application development and associated skills (HTTP, SOAP, REST, web services, etc.) in a high-stakes environment

  • Experience with relational database design and hands-on SQL coding

  • Thorough understanding of software development technologies, specifically those used in large-scale, end-to-end distributed solutions

  • Strong written and verbal communications and interpersonal skills

  • Proficiency in recruiting and managing technical teams, including performance management

  • Proven track record of building consensus across an enterprise

  • Self-motivated individual, able to work through ambiguity and under pressure to meet commitments within tight time constraints

  • Solid grasp of Agile Software Development mechanics

  • High degree of competency within all phases of SDLC - Estimation, Scheduling, Design, Development, Testing and Delivery, and Maintenance

  • Passion for people management, mentoring and growing software engineers to meet their career goals

  • Prior experience developing fault tolerant distributed systems is a huge plus

  • Prior experience in Service Oriented Architecture implementations, service versioning, and backwards/forwards compatibility also a plus

  • Prior experience of building and operating services in AWS is preferred

  • Prior experience with e-Commerce systems, Payments Solutions and Providers is also preferred


The total cash range for this position in Austin is $161,500.00 to $226,000.00. Employees in this role have the potential to increase their pay up to $258,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

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Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

This job is no longer accepting applications

See open jobs at Expedia.