People Support & Labor Relations Specialist (AI - Driven)

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We're seeking an experienced People Support & Labor Relations Specialist (AI-Driven) to join our People Team in Barcelona. This is a versatile role designed for a professional who enjoys the balance between operational excellence and the complexities of Labor Relations. Reporting directly to the People Support Manager, you will be a core member of the Support team, managing day-to-day HR cycles while also providing specialised operational support to our Labor Relations Director. We are seeking someone with a tech-forward mindset who sees AI as the key to modernising both legal compliance and employee support. If you're ready to soar, we're ready to take you there.

Why eDreams ODIGEO
We’re the world's leading travel subscription platform.

• We pioneered Prime, the first and largest travel subscription programme, which has topped over 7.8 million Prime members since launching in 2017.
• Millions of customers every year across 44 markets – 5 brands: eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo
• More than 100 million searches per day on our websites - more than 6 billion AI daily predictions
• Over 1,700 employees – More than 60 different nationalities from all continents – 99% permanent contracts
  

Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others— compounded by industry-leading flexibility features and exclusive, member-only benefits. This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper-personalised service and comprehensive travel experience globally to its members.

What you will do:
The Role's Key Responsibilities and Tasks

As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a People Support and Labor Relations Specialist in the People Team, you will be in charge of:

Labor Relations & Compliance Support

• Support to LR Direction: Act as the operational support for the Labor Relations Director, assisting in the preparation of documentation for Works Council meetings, labor audits, and the implementation of local legal policies.
• Compliance Monitoring: Help ensure 100% compliance with local labor laws and social security regulations across our international hubs.
• AI for Legal Research: Use AI tools to streamline the analysis of collective bargaining agreements and legislative updates, helping the team provide faster internal legal guidance.

End-to-End People Support & Payroll

• Payroll Operations: Manage the end-to-end payroll process for assigned international locations, coordinating with external providers to ensure accuracy and timeliness.
• Employee Lifecycle: Handle the administrative employee journey (onboarding, contracts, leaves, offboarding) as part of the collective People Support team goals.
• AI Initiative: Identify opportunities to automate repetitive administrative tasks and payroll audits to improve the team's overall efficiency.
  

Data Integrity & Employee Experience

• HRIS Management: Maintain high data quality within our systems and generate reports to support the team’s decision-making.
• Agile Support: Resolve employee queries regarding payroll, benefits, and labor right through our ticketing system, leveraging AI to improve response quality and speed.
  
  

What you need to succeed:
Good to have
Bring your unique perspective, speak up, and offer disruptive solutions. You'll have the opportunity to learn and grow while making a real impact on our team. Here's what you need to succeed:

• Education: University degree in Labor Relations, Law, or HR.
• Experience: 2–4 years of experience managing international payroll and providing operational support in Labor Relations or legal environments.
• The "Support" Mindset: You are a team player who is equally comfortable managing a payroll file as you are researching a complex labor law query.
• Languages: Full professional proficiency in English and Spanish. French, German, or Italian is a significant plus.
• AI Literacy: You are excited about using LLMs and automation tools to remove "busy work" from HR and Legal processes.
• Tech Stack: Strong Excel skills and familiarity with HRIS.
  
  

Preferred Qualifications

• Experience with Applied AI Tools: Demonstrated comfort using practical AI tools such as Gemini, or other AI-powered assistants.
• Experimentation Mindset: Curiosity and eagerness to explore, experiment with, and integrate emerging AI-driven solutions into workflows.
• AI-Enhanced Problem Solving: Ability to effectively leverage AI tools to streamline processes, and enhance productivity.
• Adaptability and Learning Agility: Enthusiastic about continuously learning and quickly adapting to new AI features and capabilities.
  
  

What’s in it for you?
The best talent deserves the best benefits
At eDO, we want you to be a part of our success story and great culture.
Here's what we offer:

• A rewarding Compensation package! 💥 Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and premium equipment with role-based selection options and device ownership through our equipment lifecycle program when it reaches its refresh cycle.
• Continuous learning to fuel your growth and explore new horizons! 📚 Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program.
• Grow opportunities to empower your career and unleash your potential! 🚀 Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions.
• Your Well-being is our priority. Embrace Freedom and Flexibility! 💙 At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcomes. You'll be able to find the right work-personal life balance that suits you best.
• Work hard, party hard! We believe in having fun and connecting with colleagues! 🎉 Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices.
• Enjoy a dynamic and healthy environment! 💫 Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You'll work in an Agile mindset environment with recognition at our core.
  
  

Wanna take a peek into what it's like to work at eDO? Follow us on LinkedIn and discover more about life at eDO!
If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further! Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel.

Apply now!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Don’t meet every requirement? If you’re excited about this role but do not feel your experience aligns perfectly with all the requirements we strongly encourage you to apply nevertheless.

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