Operations

Customer Service

Barcelona, Spain

eDreams ODIGEO (BME: EDR) is the world’s leading travel subscription platform. Its pioneering program, Prime, has surpassed 8 million members since its 2017 launch. As an AI-native organization, the company uses proprietary agentic AI to manage the entire travel lifecycle across 44 markets. Through its five brands—eDreams, Opodo, GO Voyages, Travellink, and Liligo—it provides a hyper-personalized, multi-product offering including Flights & Hotels, Rail & Car Rental, and Dynamic Packages. With over 30% of its code generated by AI, eDreams ODIGEO is transforming traditional travel into a high-margin, predictable subscription ecosystem.

Community of Madrid, Spain

London, UK

Sant Celoni, Barcelona, Spain

eDreams ODIGEO

Customer Experience Strategy Manager

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Customer Experience Strategy Manager