At Deal Engine, we use artificial intelligence to automate the travel industry. We are on a mission to make travel easier.

• Have you ever wondered what happens to your ticket when you miss a flight? And did you know you can always get some money back?
• Have you ever been able to change a flight without spending hours on the phone with customer support?
• Have you ever experienced price volatility, where sometimes you end up paying a lot more than the person sitting next to you on the plane?

We solve these and more pains! We work alongside airlines (e.g. LATAM airlines) and online travel agencies (e.g. Despegar) and operate in 30 countries (across 3 continents), managing over $4 billion dollars in flight tickets.

About the role

As an API Solution Engineer, your mission is to be the bridge between customer requirements and product functionality. You’ll be in contact with customers, business, engineering and product teams, transcribing customer needs into technical and functional solutions, with an eye for automation and continuous improvement. Your role is critical for successfully delivering automation projects for our portfolio and product scalability.

Objectives

• Deploy solutions to deliver on customer needs by collaborating with technical and business teams and interacting with our applications and systems.
• Continually automate repetitive tasks to increase the team’s efficiency and output, enabling product scaling.
• Document your proposed solutions: logical model, data model, workflow diagrams, technical set-up specifications, etc.
• Certify your delivery and its integration with other components, designing and performing the relevant tests to ensure the quality of your delivery.
• Monitor the use of external services and internal APIs to ensure their continuous operation, taking appropriate steps to maintain them healthy.

What Makes Someone Successful in this Role (Essential Qualifications)

• Engineering degree with experience interacting with software systems
• Excellent written and verbal communication with senior and junior stakeholders
• Experience with APIs (Rest, SOAP, GraphQL) and extensive use of testing applications (Postman, Insomnia, cURL…)
• Knowledge of SQL/No-SQL and visualization
• Experience with scripting for process automation and RPA programming languages (Python, R, JavaScript, bash…)
• Light experience with continuous integration tools (Git and GitHub/Gitlab…)

Nice to Haves

• Knowledge of API Security Frameworks
• Experience in travel industry technologies like GDS/NDC (Sabre, Amadeus, Travelport, etc)
• Some experience with No-code platforms (retool, appmaster…)