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Area Manager - Chains/Supply - Japan

Booking.com

Booking.com

Sales & Business Development
Tokyo, Japan
Posted on Tuesday, June 11, 2024

Job Description

We are looking for a candidate with a strong background in the hotel industry to lead and develop a well performing team in order to support Booking.com BV’s acquisition of new hotels partners and optimizing the relationship with those already existing.

As an Area Manager for Chains/Supply, you are responsible for managing the account management team for global, regional and local chains in Japan. You will also be responsible for leading the Supply teams to create and execute the Supply strategy in the assigned area.

You support Booking.com BV by creating operational medium to long-term plans, quantity and quality reports, and are accountable for the long-term growth of the area, the accomplishment of targets as well as developing and coaching talents within your teams. You will report directly to the North Asia Regional Director.

You will be responsible for a hotel team in the appointed region, managing and motivating employees in the team. You will also be responsible for quantity and quality reports on results and performance for information support to Booking.com BV. You will be reporting to the Regional Director in improving hotel availability and supply and supporting Booking.com BV in meeting the demands of the visitors on the Booking.com website.

This role requires an individual with a strong background and hotel industry knowledge, accompanied with the ability to build relationships; highlight behaviors and key trends in the designated market; with a focus on availability and supply.

What you’ll be doing:

  • Manage and motivate teams of Chains (Account managers and Key Account managers) and Supply (Senior Business Development Managers and Business Development Managers, and Outbound Exectivies)
  • Hire the talents for Supply project, develop its strategy, and drive to optimize Supply coverage in assigned area
  • Drive the 3rd parties discussions on supply, and operationalise the inventory sharing
  • Use tools to analyze hotel/city performance and to prioritize actions;
  • Create operational plans;
  • Visit key chains and join team members on field trips, events, etc;
  • Responsible for supply coverage, internal targets and long-term growth of the assigned area;
  • Be a medium for complaints and problems;
  • Support Booking.com BV in practicing allotment management; getting more availability and better rates;
  • Deliver quantity and quality reports for information support to Booking.com BV;
  • Advise hotels about internet strategies;
  • Organize and coordinate Tourist Trade Fair visits;
  • Assist Booking.com BV in marketing its brand name to hotels;
  • Support Booking.com BV in expanding hotel networks;
  • Lead and develop a well performing team;
  • Support Booking.com BV’s strategy for hotel availability and supply within the assigned area;
  • Analyze and identify existing areas;
  • Support Booking.com BV in managing relationships for new hotel chains or for important hotels, including visitations;
  • Implement promotions based on seasonality of the appointed area;
  • Monitor progress and manage performance of the hotel team for the appointed area;
  • Providing information support to Booking.com BV by conducting thorough competitor research and analysis reporting in order to gain competitive edge on hotel availability and supply within Japan;
  • Demonstrate outstanding analytical ability to work with national groups to promote growth.

What you’ll bring:

  • Customer focused, independent, sense of responsibility and target focused;
  • Excellent communication and commercial skills;
  • A minimum 4 years overall leadership experience;
  • Excellent understanding of the hotel market;
  • Proactive, sense of responsibility and ability to work independently;
  • Excellent communication and business skills;
  • Business focused;
  • Positive attitude;
  • Availability to travel up to 25%.
  • Extensive knowledge of Booking.com formula and processes;
  • 5 - 7 years of experience in a relevant function;
  • 2 - 5 years proven management experience;
  • University level degree.

Benefits & Perks: Global Impact, Personal Relevance

  • Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave
  • Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)
  • Coffee, and snacks, including healthy and vegan options, daily*
  • Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers
  • Free access to online learning platforms, development and mentorship programs
  • Global Employee Assistance Program, free Headspace membership

*Please note that while our philosophy is the same in every location, benefits may differ by office/country.

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.