Credit Controller French speaker - 9month Fixed Term Contract

We are looking for a Credit Controller – French speaker based in our Amsterdam Office.

We offer a dynamic, motivating and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, commitment to people and high standards of integrity make Booking.com a great place to work. If you would like to be part of our team, if you think you can make a difference, have a closer look at this job opening.

The role: As a Credit Controller you manage a shared portfolio of accounts. In this role you will be responsible for the French-speaking market. You will ensure that invoices are paid in accordance with the agreed payment terms and that queries are resolved efficiently; through the development of sound working relationships both internally and externally.

Responsibilities:

• Contact customers regarding overdue accounts to settle balances immediately in full;
• Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO;
• Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues;
• Ensure that allocation issues are handled satisfactorily by working closely with the Accounts Receivable Team;
• Actively note and document customer payment issues and communications;
• Be proactive in increasing the number of accounts that pay by Direct Debit, where available;
• Perform in accordance with business policy and procedures;
• Handle ad hoc issues and projects, whenever required

Skills and Experience

• Previous experience of collections or Credit Control is a plus;
• Fluent level French and English speaker;
• Excellent communication & interpersonal skills (in all levels of business);
• Strong negotiating skills – Able to negotiate assertively when required;
• Strong organizational and time management skills;
• Analytical – ability to identify risks;
• Ability to work independently as well as in a team – Strong team player;
• Proficient in Excel;
• Knowledge of SAP is a plus.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer—all the messy, beautiful, and joyful bits—on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• Health, life, and disability insurance*
  
  
• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
  
  
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
  
  
• Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and Booking.com wallet credit
  
  
• Free access to online learning platforms, development and mentorship programs, and a complimentary Headspace membership
  
  
• On-site meals, coffee, and snacks, including healthy and vegan options, daily
  
  

Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We will ensure that individuals with disabilities are provided reasonable adjustment to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.