Senior Relationship Manager
AmTrav
About Us
At AmTrav, we make business travel easy, seamless, and stress-free. For over 30 years, we’ve helped companies book, manage, and optimize travel with our all-in-one platform and expert support. Recognized for our innovation and customer service, we’ve earned industry accolades, including Best Travel Management Company by BTN. In 2024, AmTrav joined forces with TravelPerk, a global leader in business travel, to enhance our offerings and provide even greater value to our customers. Together, our aim is to revolutionize the $1.3 trillion business travel market by combining an unrivaled choice of travel options with a powerful booking and management platform and access to 24/7 customer support. We've become the leading all-in-one travel management solution.
TravelPerk was founded in 2015 and is headquartered in Barcelona. With the acquisition of AmTrav, TravelPerk has grown to over 1,400 people across Europe and North America. In 2022 TravelPerk became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.
About the Role
We’re on the hunt for a dynamic Senior Relationship Manager who thrives on building and nurturing relationships. If you’ve got the background, creativity, and enthusiasm to help our clients maximize their travel budgets while minimizing the time and resources they spend managing it, you might be the perfect fit!
As a Senior Relationship Manager, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts.
In this role you will be responsible for a portfolio of top accounts. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.
*Please note, this role is supporting our AmTrav product and customers, not the TravelPerk platform*
What you will do:
- Own a portfolio of Tier 1 Customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
- Gain a deep understanding of your customers’ business and be able to leverage this information to ensure that the customer maximizes their usage of AmTrav
- Identify growth opportunities and develop your portfolio by adding new business opportunities
- Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
- Be an expert on the portfolio of AmTrav products to meet & exceed quarterly targets of Up / Cross-selling
- Develop strong relationships with your clients that will shape their business travel programs
- Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
- Act as a key contact between the internal AmTrav teams and the Relationship Management Team, to ensure product integrations during rollouts are as smooth as possible.
- Effectively prioritize your time to maximize impact in key business areas.
What you need to have:
- 5+ years in a professional client relationship role
- Outstanding presentation & communication skills and the ability to build deep relationships
- Great prioritization and time management skills
- Result oriented mindset while keeping customer satisfaction as your top priority
- Great ability to analyze and translate data for your customers
On top of that, you will only be the right candidate if you are:
- Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
- Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains
- Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
- You seek feedback early and often and are open to both give and taking constructive and direct criticism
What do we offer?
- Competitive compensation, including equity in TravelPerk
- Generous vacation days so you can rest and recharge
- Comprehensive benefit plans covering medical, dental, vision, and life
- Financial benefits like 401k or Roth with company matching, and HSA or FSA plan.
- Global presence and hybrid working style
- Unforgettable events, including travel to one of our hubs
- Learning and professional development opportunities
- Exponential growth opportunities
- Paid maternity/paternity leave
- IATAN Travel Agent membership with discounts on travel worldwide.
Compensation:
Compensation for this role is a combination of salary and stock options. The anticipated base salary range is $89,000 - 105,000 per year. Actual compensation may vary based on specific qualifications, experience, and other job-related factors.
How we work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be within commuting distance of our Chicago hub. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.
At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.
TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you you.
All official communications will come from email addresses ending in @travelperk.com or @amtrav.com, our main social channels, or verified recruiters on LinkedIn linked to our official accounts.