Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
  
  

Overview:

At Airbnb, our Communications team is on a mission to make us the most positively talked-about company in the world! We're dedicated to keeping Airbnb top-of-mind for consumers, maintaining a stellar brand reputation, and cultivating a resonant share of voice. Our approach? We build strong, long-lasting relationships with media, influencers, and celebrities to foster favorable awareness of our company, products, and community. We strive to create a wave of positive press coverage and amplify our message across social channels while effectively managing and mitigating negative narratives.

We are looking for a Comms Measurement Analyst to support efforts in understanding the impact of our efforts across the global Communications team. The Comms Measurement Analyst will report into the Measurement Lead and support measurement strategy, reporting, and analysis across media, social, and influencers. If you’re passionate about analytics, have an understanding of communications metrics, and are eager to collaborate with cross-functional teams to generate clear, actionable insights, this is the perfect opportunity for you.

Key Responsibilities:

• Support Measurement & Strategy: Support the Measurement Lead with tracking campaign performance, monitoring team campaign and reputational goals, and deliver analysis to demonstrate the impact of communications strategies.
• Analyze & Translate Results: Turn complex communications data into clear, actionable stories that demonstrate impact on business outcomes.
• Collaborate Cross-Functionally: Partner with Marketing, Advanced Analytics, Consumer Insights, Research, and Finance to support integrated measurement initiatives and ensure comms is represented.
• Streamline Processes & Reporting: Work with the Measurement Lead to develop and maintain dashboards, reporting systems, and processes that enhance efficiency; support comms managers with regular reporting, training, and guidance.
• Deliver Insights: Produce recurring reports (monthly, quarterly, annual), track proactive messaging, and summarize key learnings for consumer, editorial, corporate, and trust & safety communications teams.
• Innovate & Stay Ahead: Turn social listening, media monitoring, and analytics platforms into strategic insights, leveraging AI and emerging tools to improve measurement capabilities.
• Curiosity & Storytelling: Continuously explore the “why” behind the numbers and translate data into compelling, actionable narratives for stakeholders.
  
  

Qualifications:

• Experience That Matters: 5-6 years in communications with a strong focus on social listening, media monitoring, and measurement.
• Independent & Agile: Able to manage multiple projects under tight deadlines while taking initiative and collaborating with others.
• Analytical Storyteller: Able to translate complex data into clear, actionable insights and present findings effectively to diverse audiences. Experienced in producing both recurring and ad hoc reports tailored to different stakeholders.
• Technical & Tool Skills:. Hands-on experience with Talkwalker, Meltwater, or similar monitoring platforms. Comfortable building complex Boolean searches.
• Detail-Oriented: Strong attention to data quality, consistency, and accuracy, with the ability to synthesize insights from large datasets.
• Process & System Support: Experience building dashboards and managing databases to track campaigns.
• Communication & Collaboration: Strong presentation, storytelling, and project management skills across multiple clients, geographies, and deadlines.
  
  

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $55-$68/hr

Benefits: Medical, Dental, Vision, 401K