Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

• Our community is based on connection and belonging.
• Our creativity allows us to imagine new possibilities for people.
• Our responsibility is to all of our stakeholders.
• It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.
  
  

As a Market Leader, you are an entrepreneur at heart, passionate about building businesses within your market. You are the embodiment of what it means to be a host, serving as the representation of Airbnb to the host community. You exude the qualities that define a great host, inspiring others to follow your lead. You enjoy developing experiences for communities and individuals, driving growth across your market, and supporting local hosts in enhancing their business skills as they relate to their experience. You demonstrate strong leadership ability, focusing on excellence, quality, and consistency for our hosts and guests. Even when you’re not present, you maintain a constant influence in every experience—articulating the Airbnb vision to create unique and memorable experiences for our hosts and guests. As a Market Leader, you work with others to foster a community where everyone is connected and inspired to do their best work.

You are an entrepreneur who builds and scales businesses.

You are a strategic thinker and problem solver who uses data and local expertise to improve your market health

You are a recruiter who attracts and nurtures talent.

You are a connector who builds strong relationships within Airbnb and the local community

You are a role model who inspires excellence.

You are a presenter who communicates effectively.

You are a tastemaker on the pulse of understanding the best experiences in your market.

You are a partner to the policy team, ensuring alignment with local regulations.

You are a member of our quality team, upholding standards.

You are a partner to the Community team, leveraging local expertise to advocate for the unique needs of our host community.

You are an advocate for the authentic local perspective.

You engage host, building lasting relationships and retention

You work with host and HQ to drive engagement and demand

• Has a creative, curatorial eye, and a knack for trendspotting
• Has a sharp sense for identifying potential hosts, tastemakers and experiences that represent the current cultural pulse of their city
• Is a natural culture connector and knows all the hosts in the market.
• Actively recruits the best hosts in the market.
• As a personal relationship with all local ambassadors in the market.
• Works with our agencies on sourcing needs.
• Strategic partnerships: Collaborate with local businesses and organizations to drive unique, high quality supply
• Market optimization: Identify new opportunities for growth and innovation with the market
• Host business support: Support hosts in developing their business skills, including marketing, operations, and CS
• Collaborate with hosts to provide personalized insights and actions that enhance performance, boost bookability, and maintain high-quality standards, driving overall market success
  
  

Qualifications:

6+ years of experience in account management / sales

Strong time management and prioritization skills

Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments

Excellent communication skills and ability to communicate effectively with clients

Experience building and strengthening relationships with external partners

Comfortable performing data analysis and making decisions based on the results

Available to travel to assigned markets (when business travel resumes)

Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives

Hospitality/travel industry experience in the region is a plus

Highly proficient in using CRM software - Salesforce experience is a plus

Fluency in Spanish and English

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $85-$98/hr

Benefits: Medical, Dental, Vision, 401K